These are stories from real Airbnb Guests… renters beware!
I have been a victim of online fraud totalling 1,297 Euro whilst using your website www.airbnb.es. Below I have outlined what occurred whilst using your website.On 10th February I contacted the host via the internal mail of Airbnb, the landlord of a luxury Chalet. I do not have a copy of that email as all […]
This I received during my stay at a host’s place. booking was cancelled during stay. Host received the same message … we have no slightest clue why … We regret to inform you that, following a full review of your account, we have determined that we are unable to support your account on Airbnb. We have […]
Two days ago, I reserved a flat through Airbnb in Makati and was going to pay for it with a Visa card. When I pressed the “Book It” button on the airbnb site, a screen came up saying that my reservation had to be approved. So I waited and was expecting to be prompted to […]
Nearly two months ago, my fiancee and I booked a beautiful apartment for a two-week stay in San Francisco. We spent a lot of time looking through listings, and found one that we thought was perfect. The host was well-reviewed, and there were many positive comments. We paid the full amount and thought we were […]
AirBnB customer service does not protect its customers. My story is not the first nor will it be the last. I stayed in an unacceptable hosting environment (there was no heat in sub-zero temperatures, in one of the coldest nights in history according to weather.com) and while AirBnB kindly refunded me, they also asked me […]
The host claimed that we made a damage soon after we left their condo. The damage was already there when we were there but the host claims that the maid took pictures of it before we were there and after we left. I contacted airbnb and told them can this host just lie and take […]
In September 2013 I booked a nicely looking place in Moscow. When I arrived there I started receiving my bad experience with Airbnb host. The floors were dirty,the linen have never been ironed, host was not friendly at all. I left my negative review of my stay there on the website, then in 7 days […]
I have just experienced a nightmare on Airbnb. I had never used them before and was very impressed by the dubai properties they had listed. We found one we liked and messaged the host, while doing so we also asked about the possibility of a childs cot being provided. We late received a message with […]
All my reservstions were canceled while I was staying at one of the places in the middle of traveling. I admit to making multiple bookings with the Google Wallet coupon, but Air bnb has decided to deactivate my account forever! I have been responsible for earning Air bnb tons of money and giving many hosts […]
Firstly, the host didn’t respond to my email questions about the listing or the property until a few days before we left. We were too late to organise anything else, so took him and the apartment on good faith. The host never greeted us, he sent someone else along instead (without telling us). We were […]
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