Airbnb Guest Stories

These are the most recent 25 stories from real Airbnb Guests.  Read More Airbnb Guest Stories.


Be Careful of Local Rental Laws

The city of Vero Beach, FL has a strict ban on short-term rentals. Be careful of anyone offering less than 30 day per stay rentals. Especially if they have a “strict” cancellation policy like the property at https://www.airbnb.com/rooms/4916324?s=pNAi You don’t want to get caught up in any “local” disputes that may ruin your visit to […]

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It’s Like They Don’t Even Want to Help

I wanted to book a room, but I was uncomfortable with verifying my ID (like, who the hell puts their SSN, even just the last four digits, or a picture of their license online?). The host I was trying to book with was wonderful- she tried everything she could to help me. After we talked […]

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Airbnb Scam: How to multiply your earnings

True story… It’s pretty simple. Just find an area with the following constraints. High demand for long-term housing (say students) where new building growth is barely none. How does it work? It boils down to the fact that Airbnb will always side with the host for cancellations. This means a host can be malicious or […]

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Host cancelled at checkin, airbnb was useless and didn’t allow me to review her

I booked a trip to Boston for a convention about 3 months out. Hotels in the area had convention rates that made it affordable to stay in a downtown hotel but we wanted an interesting Boston experience. Well we got one. The host cancelled as we were standing outside trying to check in. My phone […]

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NEVER BOOK WITH JOE IN WEST LA!!!!!

https://www.airbnb.com/rooms/3968522?s=DhzE First of all- the loft he rents has potential to be a nice place but is so clearly not fit for airbnb guests. The parking lot is controlled by valet, there is so much traffic congestion in this area that if your not familiar you get stuck waiting 10 minutes before getting past everyone […]

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Ultra Terrible Airbnb Dublin experience – worst night ever and no refund

My wife and I booked a 4 night stay at an apartment in Dublin with a host called Alan. The reviews looked good – all the facilities we wanted were listed. Alan was not there, we were met by a friend with a key. When led into the appt there were two students in residence […]

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Airbnb house from hell – and terrible customer service

It is very difficult to find a short term rental house in Southern California. I was working with a local So Cal realtor to help us find a short term rental and this house was the only thing she found at last minute. Every place else she checked with wanted at least a one year […]

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Rejections, Speculation and Waiting for nothing

Yesterday I tried to book a room in Zagreb. The first request was rejected and the host sent me a message telling that he forgot to update the price. The second rejected my request with no message and the third wasted me three hours waiting and finally I decided to cancel the request and book […]

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Avoid Diana in Astoria, Oregon at all costs

Tons of red flags from the first email response from Diana in Astoria, who rents her upstairs attic room. Saying that I must be “new to this,” she scolded me for not writing a more detailed intro description of me and my family and our reason for being in Astoria. I added more info and […]

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Wow, my tenants have a 5 star Host rating!

I’m not a Guest. I’m not a Host. I’m a LANDLORD. And yesterday I received a call from one tenant at a duplex that the other tenants suddenly have a lot of guests in the past month. And the latest guest has been there all week while the tenants are GONE! Turns out that couple […]

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Lucky I found AirBNB Sucks only a little late

I consider myself lucky that I didn’t actually book with this outfit. It’s my own fault for not doing the research myself and relying on the opinion of others. I tried to book 2 rooms for the weekend, racked up close to $800 in authorizations on my credit card before I realized something was terribly […]

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Chicago 4th of July Nightmare

The host for my stay at a luxury condo in Chicago over 4th of July weekend told me that if I didn’t accept an unsolicited offer for a ride from the airport, I couldn’t stay at his place. I know what you’re thinking, I have “negative energy” for not accepting such a gracious offer from […]

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Airbnb – YOU SUCK

I’ve spent the last day and a half watching a friend deal with Airbnb’s inept customer support team after her AirBnb host backed out of her month long rental 45 minutes after she was supposed to meet him. I’ve listened  to misinformation and baldface lies from the Airbnb CS team. Their solution was to charge […]

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Suicidal Host

I had a recent unsettling experience. My elderly host was very nice, but was having some sort of emotional crisis. At first I thought she was just lonely and was desperate for some company. After a couple of days, it seemed more serious. She was coming by and contacting me continuously, talking in great detail […]

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Airbnb hosts cancel reservations and screw guests

I booked 3 times with Airbnb. Twice they were cancelled by the hosts after I booked and paid 3-4 months in advance. All Airbnb took responsibility for was covering 10% more of the difference. It shows that Airbnb is too clever in doing business. It is a win-win situation for Airbnb. First we looked for places […]

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Rude host and slow response from AirBnB customer “service”

Tried to rent a pricey villa in Mallorca, then the host tells me to bugger off after I ask him for a better pice. So I ask AirBnB to intervene to no avail. I then try to show my good faith to book the place and am still not getting a response. Since my trip […]

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Account disabled for no reason

Registered on Airbnb last summer and put up a listing. Not many hits on the listing, but I ended up renting out through other means. Then I had an upcoming trip, and I used airbnb to find a place to stay. Had a decent trip, after the trip left a review. Today, I wanted to […]

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Airbnb refused to refund money after false listing

Airbnb has consistently refused to refund any of the full paymen made (several hundred dollars) despite the host being aggressive and unwelcoming; the room not being private as per the misleading advertisement; and the apartment being dilapidated and unsafe. Airbnb has not allowed even a partial refund despite guests feeling they are put in danger […]

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I been robbed on AIRBNB !!! 5760 EUR!!!!

I been robbed on AIRBNB!!! 5760 EUR!!!! How possible that AIRBNB Does not checks owners? Does not allowing any access for verifications within the process? The worst does, not check deeply to prevent recurrence!!! They prefer that the customers will lose their money than to spend money on human resources !!! Don’t do business with […]

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Location so horrible we couldn’t even stay and might not get our 889$ back!!!

Here is my mom’s and my family recent Airbnb bad experience in London and we didn’t even end up staying at the property!!! This is our letter to Airbnb Corporate. “Dear Airbnb, I am writing this letter to file a formal safety complaint against the Airbnb listed property: 1 Court Street, London, E1 United Kingdom. […]

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worst accommodation in 4 week holiday

We feel fortunate in that we did not lose any money. However, the apartment we booked in Kensington UK was disappointing. It was dirty and the appliances were all in poor condition (especially the washer and dryer). The bathrooms needed some maintenance and a good scrub. The towels were very poor. Unbeknown to us the […]

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This website summarizes it all: AirCrapNB Hell!!

I recently had my trip cancelled, TWO DAYS BEFORE the trip. To add insult to injury, I was offered either a refund, or that if I re-booked with Airbnb, they would credit me up to $75 if the new host charged more- all this with TWO days notice. When I contacted the host directly, she […]

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AirBnB lets questionable host rent after guests denied access to property, robbed at gunpoint

I am an Air BnB “Super Host”, and have used them whenever I traveled abroad, with no problems…..UNTIL I recently travelled to Santo Domingo, Dominican Republic. I booked what looked like a beautiful apartment on the beach. When I arrived late night at the airport, I missed the cab driver who was supposed to take […]

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We’re not guests; we’re a cash grab.

You know, my first experience with Airbnb was a delight. I was taken in by a young couple. Welcomed to their humble abode. As hosts, they made every effort to make my stay a pleasant one. My first time exposure to this new shared economy that’s been said describes Airbnb was starting off pretty good. […]

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Ripped off in Rome

The apartment was nice but unfortunately I was ripped off. The problem was, my girlfriend and I booked the room for 3 days in Rome through airbnb on my phone but I don’t know why it showed that we booked for 2 day and 1 person and charged me 97 euros. I could cancelled it […]

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