Airbnb Hell News

See the latest Airbnb Hell Articles here:

Horrible Host + Horrible Customer Service = Airbnb Nightmare

Airbnb guests who leave early after encountering a disgusting mess in the shower are given the runaround from a host refusing a refund and no contact from customer service.

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Host Cancelled My Reservation One Hour Before We Arrived

An Airbnb guest proposes both a boycott and lawsuit after being locked out of their account and nearly homeless in an unfamiliar city.

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Nightmare at Mexico Airbnb Makes Us Leave Early

An Airbnb host unable to provide what what advertising in the listing causes guests to leave a poorly maintained property ahead of schedule.

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Horrible Experience Hosting New Age Guru

An Airbnb guest leaves a host’s home covered with burn marks and strange items after baiting them with a fake profile picture and description.

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Ransomware Attack Doesn’t Qualify as Extenuating Circumstances?

Airbnb guests who can’t travel due to the state of emergency across the southern U.S. are unable to get a refund from customer service.

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Airbnb Host Tries Bait and Switch Over Memorial Day Weekend

A family looking for a comfortable place to stay in the U.S. over a holiday weekend is met by a seemingly sketchy host willing to place them in an alternative property.

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Host Lied About Cleaning Filthy Airbnb During Pandemic

An Airbnb host seems not to understand the need to properly clean and sanitize a property between guests during a pandemic.

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Airbnb Verification Process and Dysfunctional Customer Support

Airbnb usually has ample time to verify accounts weeks before a major trip, but one guest found messages requiring a photo ID with only a few days to spare.

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Xenophobic Airbnb Host Harasses Guest After Stay

I am a college student whose lease started after the school was scheduled to close. This meant for the few days in between I was on the brink of being homeless. I had finally found a way to move in early but I still wasn’t given a consistent time and date. My Airbnb host knew […]

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Account Deactivated Over a Dismissed Felony Charge

I recently started an account with Airbnb for a reservation for my family and myself. I paid for it, got the email confirmation, and was so happy. Thirty minutes later I got an email saying that I did not pass the background check. The problem was they had a DUI from over seven years ago […]

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