Airbnb Hell News

See the latest Airbnb Hell Articles here:

Airbnb Guests Might be Waiting a Month on Refunds

During the early days of the pandemic I understood that people were unsure about hosting strangers, especially someone traveling from another country in their house. In March, I had a few hosts either just not respond to my booking or else politely tell me that they’d suddenly had a family member turn up and therefore […]

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Airbnb Unable to Accommodate Non-Smartphone User

We added a new gite (vacation home) to our existing Airbnb account. I reached the end of the process but was then thwarted by the verification process. I scanned and attached a passport (which I had not been asked to do on my first gite and although a message is now there the posting is […]

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Airbnb Host Posted Photos of a Different Apartment

I rented a suite on Airbnb for 29 days. Upon check in, the entire place was filthy: hair on the floor, dirty sheets. Absolutely no towels were provided. We left immediately. The place was disgusting. We messaged the host right away and he denied it, so I contacted Airbnb. We checked in at about 2:30 […]

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Airbnb Account Suspended Without Notice

We have three different properties and are Superhosts with 250+ reviews. We started on Airbnb three years ago and have added a new property each year. This morning we woke up to guests blowing us up wondering why we cancelled their reservations. We came to find out with our own research that we had been […]

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The Grouchy Airbnb Host that Stole Christmas

I booked a room from Nov. 30 to Jan. 4. I had just moved back to Colorado springs and was attempting to get re-established. Upon checking in, it seemed a bit of a strange set up. There was the main area with the living room, the kitchen, and the den. Up the narrow staircase there […]

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Reservation Cancelled for No Reasonable Reason

I made an Airbnb reservation at certain price for five days. The same day I made the reservation I contacted the host with some doubts and she asked me for an increase per night on my reservation and an increase of days; if I didn’t agree, she asked me to cancel my reservation. I didn’t […]

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Warning to Hosts Allowing Renters Who Smoke Marijuana

If you are a host potentially housing federal employees, you need to be aware of Airbnb’s tolerance of marijuana use by guests. Federal employees are randomly tested for drugs to maintain security clearances, which will terminate their employment if they fail. This includes marijuana as it is a Schedule I controlled substance. Despite this, Airbnb […]

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Stripped of My Superhost Title Through No Fault of My Own

Just two days ago I was notified by an email from Airbnb that my Superhost status had been removed, and my many years of hard work and continually abiding by the rules had been cancelled from my Airbnb listing. On investigating the listing, it is true that as of March 20, since the start of […]

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Airbnb Made My Move to Montreal Traumatic

In January 2017, I moved to Montreal, Quebec for work. I was a single woman moving from the west coast of the U.S. and was fearful and looking for a secure place to live for my first month while I looked for a more permanent place. I saw a listing that seemed nice and paid […]

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Airbnb Might Seize my Payouts Should I Die of COVID

Airbnb has blocked my access to my payout and transaction history for eight months, and they refuse to explain their so-called “security reasons” for removing my accounts. Perhaps they’ve taken this illegal action during the pandemic in the hopes that they can seize my payouts if I die of COVID. Finally, on Dec. 7, Airbnb […]

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