Airbnb Hell News

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Lost $1000 to Avoid Sleeping in Filthy Airbnb

Once you click “book” on Airbnb, your money is gone. Misrepresentation and filth are not enough to get your money back. I booked what was represented as a beautiful waterfront home where I could work for a week. I booked just a couple days in advance. Upon arrival, it was a rundown cabin, part of […]

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Host Robs Customers and is Supported by Airbnb

I checked into a condo in downtown Aspen, where you would anticipate a nice stay if you have even half a brain. I checked in to see the condo had a tiny mini fridge and for some reason a giant ice box freezer on the floor. The freezer portion of the fridge was completely frosted […]

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Airbnb Claims Hosts are its Partners but Shows Differently

I feel that Airbnb has taken a drastic downward spiral and supporting its “partners,” as they eloquently call its hosts. It’s just plain bad business and I find it condescending in light of its behavior. I’m sure I’m not the only Superhost that has been treated so poorly. The platform seems to have taken a […]

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First Airbnb Experience was Extremely Disappointing

I joined Airbnb on Sept. 1. I found a suitable place and went ahead with the booking process for a two-week stay. Having booked various hotels and properties previously, I assumed it would be straightforward. After inputting my details, dates, and agreeing on a price, I was asked to enter payment details. Fine, I thought. […]

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Listing from Hell and the Song that Made it Worse

I showed up, escaping Hurricane Ida, to an Airbnb in Houston. It’s Labor Day weekend and we had dogs in tow, so the pickings were slim. Still, this looked okay. Four of us were splitting the property; it was 3 bedroom/3 bath, a townhouse, in a nice part of town. I lived up the street […]

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‘Last-Minute’ Reservation Cancelled and Future Reservations Blocked

I tried to make a reservation nine days ahead of time. I got a message from Airbnb saying it was cancelled citing “last minute booking of large houses” and also restricted my account from making any reservations. I don’t know what system assumes nine days as last minute. I usually book the same day. I […]

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MIA Host, Double Booked Room, and Guest Climbs Through Window

After hours of the host being unresponsive, another resident of the unit let me in the apartment, then broke into the room through the window AC to let me in (this guest does work for the host). The room was double booked. When the other guest arrived he was belligerent and said he’d call the […]

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Exposed Jagged Glass, Bloodstained Sheets, Delusional Host

It took weeks to resolve our bad stay with Airbnb and, since it’s not actually resolved in my eyes, I have a tale for the sore-eyed. My husband and I reserved a stay in a Catskills Airbnb with a hot tub, described as “clean” and “well-kept.” Suffice it to say it was neither: mildewed pillowcases, […]

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Airbnb Guest: The Closet is Not a Bathroom

I’m going to share with you our very worst Airbnb experience. We have a suite in our house. It was Valentine’s Day and this couple rented our place. They showed up and everything was fine. The next morning they messaged, “Can we have a late checkout?” and we said, “Yea, sure. You can check out […]

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Airbnb Host Refuses to Post Exterior Photos

Must just be me but we get into the strangest situations. We are planning to visit grandchildren in California this September. We had been looking for an Airbnb place to stay. The one in which we usually stay was booked long term until January 2022. We thought we found one; it was a mini farm […]

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