I recently hosted a group of overseas teens, who managed to make my home in London a complete mess. I evicted them, and refunded the unused portion of their payment, in conjunction with Airbnb. Now I am trying to be more selective with my guests, but have found out that Airbnb’s way of verifying a guest’s veracity can be as little as getting a phone number.
In the past, there used to be items such as “Government ID verification” which must have had some value. I do not think a phone number counts in any way to establishing identity, as anyone can get one within minutes. The same applies to email addresses.
When I challenged Airbnb on this, they stated that this was their policy, and if I don’t like it I can always cancel a booking. This I did, and received an email stating that my listing may be suspended. Arrogant outfit. As soon as I can get myself off this platform, I will.