I have never spent so much time on the phone complaining about other people in my Life.. Airbnb ruined my trip to LA I had 3 bad experiences one good and reviewed it honestly as I would want to know all the ins and outs of a place so I can make a valid decision if I want to travel to the other side of the world to stay in it! and pay my hard earned money on it. After finding a nice place that I actually wanted to stay in I stayed 2 weeks reviewed it honestly and now have abuse from the host for this.. Sorry but when I have guests staying at my house who are NOT paying me I have respect for them, I don’t go around shouting and talking loudly like they aren’t even in existence!.. Cleaning fees are charged.. Surely that’s what you are paying to use the room for? you don’t pay a cleaning fee when you stay in a hotel and you get the room cleaned every day, you get clean towels every day! I got them once I took them my self on the second week.. the bedding was changed once, I paid around $145 for the pleasure of this. This is the good review, the first place wasn’t fit for a dog to stay in, I left after 30 minutes and she kept my $180 , the bedroom looked like a hostel and it was described as a penthouse when it was a social housing block!!.. No one vets the places and no one cares less what they are like as long as Aibnb are making money.. I will never use it again to travel abroad, I will try it once in the UK then if that is no good it will be deleted along with the rest of the trash!.. I feel total sickened at the whole affair and it ruined 10 days of my holiday with all the problems caused by hosts..