Bedbug Nightmare Endures Long After Airbnb Stay

I checked into an Airbnb sponsored accommodation in the Daytona Beach area. The next morning after I showered, I noticed several sizable red spots on each of my front shoulders. I took my hand mirror and noticed that more of the same were on my back upper arms, and a trail of red discs led up my neck into my hairline.

My plan for the day was to meet with my friend for an early lunch and to do a bit of shopping. When I picked her up, I showed her my arms and also the picture I had taken of my back while still in the cottage. She said she hoped they were only flea bites but I should check for bedbugs. She explained how that should be done. I cut our shopping trip short, because it seemed as if more bites were appearing. I went back to the cottage and asked the host’s mother, the person who showed me around and got me settled into the cottage the night before, if she could tell me what she thought the bite marks were. She said she had lived in Florida for only two years and didn’t have a clue.

I went to Urgent Care, and the doctor, without examining my body, said they were bug bites, not specifying which bugs. I returned to the cottage and wanted to satisfy my mind to stay another night, but decided to check the mattress and box springs as my friend had suggested. At the outer corner of the head of the bed, I pulled the piping/cording around the box springs and a full-grown bedbug and a cluster of eggs and nymphs fell onto the top of my shoe. I went back around to the front and summoned the host’s mother to show her she had an infestation. Since I had disturbed them earlier, she didn’t see any. I didn’t stay around for her to check other areas of the bed. I was almost running to get out of there. She said she would refund my money, her portion. I needed to contact Airbnb about their share.

I contacted Airbnb and the first Customer Care agent said he needed proof, so I spent the next four hours trying to send the picture back to the email address he had used. It kept bouncing back. I finally found a place to send the picture after going to Airbnb’s Help Center. He did refund the total $175 I had paid for a three-night stay.

Before I returned home, I went to the dollar store, bought bedbug spray, and let off bombs in my car. I did not bring my soft side bags with my clothes and medicines in immediately, but I did wear the shoes in that I had on when I examined the box springs at Heidi’s. Since I had never experienced anything like this, I thought after the bombing, my belongings could be brought back into my house. I immediately started washing my clothes, but it was soon very evident I had some hitch hikers.

I then went to the hardware store, bought the most powerful kit they had, and started using it. I also turned the furnace on and a small electric heater, hoping to eradicate them with heat. After doing this from August 9-13 with still bites each morning, I called a professional company. I wanted them to come the next day, but it took extensive preparation, and since I had to do it all myself, I did not have them come until a few days later. By the time they arrived, I had thrown out nearly all my clothes, bedding, beds, and any soft items that could easily provide a nesting place for the bugs or their eggs. The professional returned three times to do both the car and the house.

Each morning I still woke up with pinpricks somewhere on my body. After the first time, I returned from the car with bites on both sides of my back just below my arms. My sister sent me over $200 of a spray, which I used over all the surfaces. I washed all my linens every day, sometimes twice a day in the laundry solution. There were still pinpricks. I have followed all the suggestions I could find. I went and bought a steamer and shop vac and steamed each inch of my bedroom floor up to the baseboards. I finally bought ten pounds of diatomaceous powder and spread it throughout the house. It looks like it’s a bombed-out shelter in a war zone.

To keep this from impacting my health further by inhaling fumes and dust, I asked my sister to come get me. She called me when she was about 30 minutes away from my house. At that time I took a shower, stood in the middle of the living room and waited for her to come to the door to hand me a change of clothes. She gave me the clothes, and I handed her a plastic bag with my medicine in it. I told her to wait for me in the car. I quickly put on the clothes and left with another bag containing the rest of the spray which I used on myself before and after I got into her car.

I anticipate being many miles away from my home for at least four months because I read that a bedbug cannot live longer without a blood meal. Since I was their host, I hope they will starve. As for Airbnb, they are full of hot air. They want the public to think they are concerned and responsive to a guest’s problem, but they’re not. They had the gall to send me pictures of someone’s lovely vacation to comment on. I did. I told them about my not so lovely one. The thread had over a hundred responses. Several were from Airbnb personnel who monitor the information. Each one continued to publicly post that they wanted me to contact a Case Manager. Each time I did, it was the same smoke-blowing.

Their final compensation offer was to wash the clothes I had in their Airbnb. At that point I said, “What clothes?” Airbnb wants to wash my clothes. I have thrown away most of my possessions. I can’t use my car or stay in my home, interact with my friends, participate in my social activities, or have a normal life and they offer that as a solution. Folks beware. Yes, this could have happened at a hotel, but at least there are inspectors and regulatory agents for them. With Airbnb, you’re on your own.

Avoid this Airbnb Rental like the Plague in Port Coquitlam

The room was a shoebox with six people in the house who all shared the laundry right outside the door to the room. Three people lived upstairs, which was another separate property, something not mentioned in the posting. The other door in the room was to the shared washroom with the toilet which was inches from the door. I didn’t expect these noise factors. I didn’t complain about these things, but other guests should be aware of the noise.

Expect to be questioned about your whereabouts regularly, whether you’ve eaten, when you’re working, on your days off, if you have health problems, and whether you are at home. I gave this woman my cell number when I arrived and she’s been happy to text me asking these types of questions, or knock on my door and ask me questions as though that’s perfectly acceptable.

The booking was through Airbnb. When I arrived, the host wanted a cash payment for the damage deposit and rent going forward, something she never mentioned when she texted or messaged me on Airbnb or talked with me by phone before I arrived. I wasn’t prepared for this after travelling all day being up at 4:30 AM. I offered a cheque but she didn’t want one, saying she was afraid of it bouncing. That’s essentially saying: sorry, I don’t trust you. What a warm welcome that was.

Not having cash on me, I gave her a cheque for the damage deposit, which she didn’t seem thrilled about. This was my first mistake as a first time renter through Airbnb: to capitulate, listen to anything she said, and not follow Airbnb’s policy about payment through the platform after the first month. I was tired after traveling all day so just handed over the cheque, but thereafter she demanded cash for rent. If I offered a cheque, she refused and simply demanded cash only, like she thought she was perfectly entitled to demand that.

She was in her own world and didn’t communicate well. She’s Iranian and likes to talk about her country and herself generally. She has a lot of political opinions and comes off as if her point of view is right and she’s going to educate you. I have to take full responsibility for this rental going off the tracks because I wasn’t prepared to deal with someone who right off the bat wasn’t going to follow Airbnb’s policy, who was demanding and thinking just about what suited her. Right at the start she complained about Airbnb delaying paying her the rent I paid them for the booking, texting me complaining why her rent wasn’t paid through Airbnb. I told her to contact Airbnb. She first thing she complained about payment issues, whether it was through Airbnb or trying to accommodate her by offering a cheque.

After arriving we discussed the rental and I agreed to stay two more months. I wouldn’t have anticipated a problem but she consistently violated my privacy. I walked into the kitchen and she would ask me if I’ve eaten, if it’s my day off, or if I’m working. There’s a note on the fridge telling people to keep the toilet seat down. Essentially, you can be prepared to be treated like a child. This was not a rental situation appropriate for adults in any way. She didn’t follow basic BC Tenancy Laws and no written agreement was made to dissolve the Airbnb policy guidelines for renting. She assumes that policy is dissolved when I set foot in her house and it’s now her way or the highway, although nothing was discussed about different terms of rental.

On Canada Day I worked all day. It’s about a three-hour trip to and back from work. I was sick and texted the host to say I would leave a cheque for the rent on the dining room table later that day. She texted me back demanding cash, instead of saying thank you and wishing me a happy Canada Day. She also said I could pay her by Interac, which I wound up doing. I texted her and told her the payment was made and after 25 minutes she texted back that she hadn’t received the payment and that she hoped I had sent it: no thank you for sending the payment, or well wishes on the holiday.

Expect complete rudeness, suspicion, and zero appreciation for any effort you make to communicate respectfully. Implying that I hadn’t sent the payment was the last straw, because she was basically implying I was dishonest and hadn’t sent it. Keep in mind I’d worked all day. It was Canada Day and I was recovering from a nasty cold. I confronted her about her dishonesty and rudeness in implying that I was essentially lying about paying her through Interac. She didn’t apologise, nor apologised on any occasion. She was generally argumentative, and didn’t seem to even understand why I would be upset at this point. No consideration – just demands.

On July 5th, she left me a note on my door, which I have attached here. I hadn’t seen her since July 1st. She felt confronting her about her dishonesty was harassment. Expect pretty extreme craziness and no understanding on her part as to why I would be upset. I frankly think she just doesn’t give a hoot, so be prepared for full harassment.

If the issues continue this month I will have no choice but to take her to arbitration through the BC Tenancy Board and ask for the full three months’ rent back. I may consider doing that anyway, based on this letter she left.

This is my last month renting here and I’m working full time while trying to find a place to rent. The situation is just completely bonkers. She’ll just harass you no matter what. No peace, no privacy, and expecting cash payment instead of paying through Airbnb. Like I said, it’s my own fault for not paying for the damage deposit and other months’ rent through Airbnb, but I capitulated to her demands because I’m a considerate person and she was complaining. I thought it might be difficult for her to wait for the rent payment delay through Airbnb. Apparently sometimes the delay can be over a week. At least that’s what she told me; she could be lying. That’s really the only reason I decided to pay her directly because she was complaining about Airbnb’s payment system and I’m a softy. Big mistake.

Renting here has been very stressful, so avoid this nightmare of a rental. Check out the harassing letter she posted on my door which I found this morning. I guess she’s translates being confronted about her dishonesty and rudeness to me and complete lack of consideration as harassment. I’ve taken pictures of everything in the house as evidence that I’ve kept everything clean and no damage was done to her property. At least the note is evidence in my favor if I have to decide to go to arbitration.

The one other woman renter on the property with whom I share a bathroom had no issues with with me; she’s actually very nice. We hugged before she went on holidays and I wished her well. Yet somehow I’m a harassing, abusive threat. The host just makes things up and comes off as really paranoid and erratic. She won’t admit any wrongdoing and generally doesn’t communicate when it matters the most. Avoid it like the plague.

In the letter, she felt I was abusive and aggressive for confronting her even though she felt it was okay to imply I’m dishonest, that my cheques will bounce, and that I was lying about paying her through Interac. She felt it was okay to completely blindside me and not follow Airbnb policy. I was upset when I confronted her, but never used profanity or otherwise. I have the right to be upset. She never tried to work it out with me or apologize. She just left this note. She thinks I’m endangering someone or some imaginary property, but I’m not sure who that is or what property she’s talking about. She’s really, really paranoid. She can’t handle it if someone has the courage to tell her the truth or if someone is direct, or if you get upset for being treated so terribly. In response to the letter I have communicated only through the Airbnb platform. If I was angry for no reason that would be different but she’s pushed me too far.

After showing consideration about paying rent through Interac, she implied I was dishonest and hadn’t actually paid. That’s enough. Yes, I’m angry but I expressed that to her on July 1st in the span of about one minute and haven’t seen her since. I also messaged her through the Airbnb platform afterward to be clearer about why I was so upset. I wouldn’t be around for most of July except to sleep and I was putting it behind me because I have more positive things to focus on. Yet I’m a threat somehow.

I also asked her via the Airbnb message platform to stop texting me but she kept texting anyway. The Airbnb platform is a secure platform to communicate but she can’t even follow a simple request so that communication is recorded on the Airbnb platform. I’ve also blocked her number so she doesn’t harrass me by texting anymore. She’s classic passive aggressive to the extreme.

Onwards and upwards. I’m going to look for a place to rent today and actually after writing this post, have decided to file a dispute with the BC Residential Tenancy Board. Her disrespect and the lack of privacy and implying that I’m dishonest, and then leaving this letter is all too much, it all constitutes harassment. Thanks for providing this website to share my story.

Airbnb Nightmare in Portugal with Children

We booked and paid for a pad for our family of seven including minors in Lagos, Portugal. With a confirmation and weekly reminders we were excited for the upcoming trip and stay. Finally, when we arrived at the reserved place there was no host or key. We were abandoned by Airbnb and literally on the streets of a foreign county with children who were worried and traumatized by the experience. Our 3:00 PM check in to a place after a long transatlantic trip never happened. Calling Airbnb was a total waste of time because they did not seem to care that we didn’t have a place to sleep. Airbnb cancelled our reservations to the place the following day. We were supposed to be staying in a place I had paid for all the way back in February. I will never use Airbnb again and if you have children I would advise you to be careful booking with them. They never answered my letter of complaint and that just proves how careless they are when it comes to customer service.

Four People Kicked out of Airbnb: Unacceptable Service

Where should I start? First, the listing stated the apartment had four bedrooms; it actually had three bedrooms and a couch in the living room. The pictures were not very accurate; the apartment was a lot older looking than what I expected. Those are just the minor issues. The major problems came into play when the host started accusing my guest and I of smoking and drinking on the premises. I explained to him that no one in my group smokes. Our host had the handyman on the premises spying on us. I just thought it was some weird old man walking around fixing things but no, my host told us someone complained about too much luggage being brought into the apartment. Then he would call all hours of the morning to threaten to cancel my stay if I have more than three guests in the house at once.

Once I asked the host if there was anything we could work out for the fourth person. He told me to get another Airbnb or hotel. So after spending money booking through Airbnb I booked an extra hotel room for one extra guest. He still called me the next day telling me my trip has been cancelled and if I don’t pack up he will call the cops. He also kept reminding me how small of an Airbnb I rented and how he wasn’t going to waste time explaining things over and over. I told him to call the authorities so they could hear my side of this story but of course that was all a bluff.

After exchanging texts and our choice of words over the phone, I simply packed up our belongings and finished our trip in a hotel. I am currently asking for a refund and I won’t stop until my case is further looked into. I don’t want to pull the race card but I really couldn’t think of any other reason he treated us this way. I travel a lot and I have used Airbnb before and we have never experienced anything like this. When all this was happening I was looking over the cancellation policy and it highly favors the host.

I will never stand for this treatment, not when I spent my hard-earned money. I will take every step I need to until something is done because this is unacceptable. I have contacted the Airbnb corporate office because nothing can be handled through the website; all they do is email and send you their terms. I promise I couldn’t make all this up if I wanted to. I am a very easy going young man but I will not be taken advantage of. I hope this review is seen by the right people. I have attached receipts and a confirmation showing I booked another hotel to avoid any further issues for the next two night. My trip was from April 27-30, but I only stayed one night at my Airbnb before I was kicked out. I will not stop until I am refunded.

Cheating Host Supported by Airbnb Customer Service

The Airbnb accommodation I booked was garbage. It was based in a slum of Ipanema and incorrectly displayed on the map on the listing, miles away from seaside. The taxi driver from the airport was more useless in finding the address than our telephone. He called Mari (the Airbnb owner). She guided the taxi driver after he was reluctant to go into that area, known for criminal activity. The driver said it was not safe even for me and no one should go there. At our request, under the compelling circumstances, and in fear of our threat to report him to the police he did finally take us. Finally, we reached the end of the street where someone was waiting for us, who guided us through narrow streets two to three feet wide for 200 meters. This zigzag street was a 45-degree ascent up the hill – very difficult to climb or walk. We reached a small house after about 40 meters and then there were stairs without a railing. Then we had to climb to the four floor, which was very risky for my child and for me having a heart condition. When we reached the top, there was one room with rotten furniture and two single beds. Adjacent to it was a small room with a broken sofa. Both room had dirty sheets. This was not like any other apartment in the world nor it was in the Ipanema area as anyone would understand it.

This listing is a stigma on Airbnb and if it is not removed then it should be considered fraud. I should be refunded the total amount for my stay. I’ve contacted the international number for Airbnb customer service from time to time but after holding for five to six minutes each time there was no response.

Airbnb Host Slammed Door in my Face, No Help Offered

My host “cancelled” by saying something about not speaking English in German and then slamming the door in my face. When I arrived late after walking for over an hour, I could see the lit-up house. I knocked and shouted hello, but the host refused to open the door. I set up my tent in their front yard in subzero temperatures. In the morning they came out to tell me I couldn’t camp on their yard. I tried to say that I paid for the entire house already, but they basically said something in German about not speaking English, then they just slammed the door in my face. For hours upon hours I tried to reach Airbnb to get my service fee refunded. I am also completely screwed by having my vacation ruined since the dates and locations were planned according to my reservation. I still had to attend a conference in the area, but with no place to stay.

Now I am homeless, in a half-broken tent in sub-zero temperatures because Airbnb took five days to refund my money. The service fee and currency conversion fee will probably never be paid back and I have tried many many times to file claims with all kinds of subjects in the header, including “EMERGENCY”. Five days after filing a claim (which took hours – it is close to impossible to email, chat or get in contact with a human being) I was contacted by an agent. He offered no help at all, apart from booking a new place for my two remaining days (unclear if this would be free of charge). However, I had already made arrangements at that point, and couldn’t risk having to pay for those two days either way. All in all, there was no help, no compensation offered, and the host is still up for business. Airbnb cares more about making cents on the dollar than people running the risk of losing fingers in the cold. Airbnb may be cheap and lucrative, but do you want to risk freezing to death? If there is any problem, what will you do? It is impossible to get in contact with a human being. The only support available (as far as I could tell) is totally worthless enough it makes me wonder if people created it as a bad joke to those stranded.

Lost Over $7,000 Due to Airbnb Check In Policies

My experience with Airbnb has been unfavorable to say the least. For starters, I had helped some work associates book a property as they had to be in Los Angeles to work on a construction project. Since these are close personal associates, I offered to book through my account since the guys had never used Airbnb before. These men are also aware that I am a licensed realtor, so they trusted that I was more than capable to set us up with something that was safe and secure. Since I hadn’t been there at the time the guys showed up, and the owner decided to drop in, the situation turned ugly. Frank Grande, who is by far the biggest scammer I’ve come across, kicked everyone out, and reported the incident to Airbnb. Considering that I was going to be joining the men during the duration of their trip, it should have been noted and considered when it came to Airbnb’s terms and conditions, which clearly indicate that you must be present at the booking. However since I wasn’t there at the very same moment, I was penalized and lost over $7,000 due to Airbnb’s “judgement” on the situation.

The entire situation was ridiculous. I lost thousands to the owner who kept all of the money, and Airbnb who pocketed their share. Considering this, how can Airbnb be considered a neutral party to pass judgement on the situation? Isn’t it fair to say that since they stand to profit off my loss it would have been an easy decision for them in spite of my reasoning? Wouldn’t it be fair so say that a licensed realtor would never want to compromise their license over a booking for strangers? Considering the fact that I explained the entire situation to them and received no remorse and no compromise, I’d say their scales are highly tipped toward everyone’s pockets being filled versus moral ethics and compromise considered by a neutral party that doesn’t profit.

I have recently come to discover that someone had recently placed a listing on my account, allowing people to request and book through my account. I received no verification, emails, or any kind of authorization for the creation of this listing, the acceptance of bookings, and any notice until after the fact. How is this even possible? When I called Airbnb, I had to wait 25 minutes to speak to someone who merely apologized and told me they would have someone contact me. Here was their response: Change your password (in a nutshell) and then close the report. What kind of service is this? I will forever discourage people from using the site and being very careful about any bookings they place and payment sent considering this was easily done and Airbnb has done nothing about it… what a pitiful company.

Airbnb Construction Holiday in Palm Springs

My daughter and I have taken a yearly road trip to Palm Springs during Spring Break for the last four years. Last March, we rented a 3-bedroom and 2.5-bath townhouse in a small gated development just a block off Palm Canyon Drive. It was a two-story building, so I took the master bedroom upstairs and my daughter took the bedroom on the main floor so she wouldn’t keep me up all night watching TV. I was awoken on the first morning by what I sleepily dreamed was a cleaning crew giving someone maid service. I wondered why they were cleaning a room at 7:00 AM and realized I wasn’t in a hotel and the noise was above my head on the roof. Workers were redoing the asphalt. We had rented this condo for seven days and four mornings were ruined by the workers. We even woke on the third morning of work to find plastic sheeting was covering the entire patio. Because our access to the carport was through the patio gate, we couldn’t drive away.

I’m easy going, but after being awakened three mornings in a row before 7:00 AM, my daughter asked if we could go elsewhere. I did not want to move everything (clothes, food, liquor, a 42″ flat screen to replace the analog TV shown in the pictures, and an Apple TV), so I rented a room for her at the Hard Rock, while I stayed in the condo. I was going there to use the pool and to go out with my daughter. After renting the hotel room, I texted the property manager to tell her I would like a partial refund of the $1800 I had paid for six nights, and to tell her the wifi had been out since the previous night, meaning I had no TV or Internet. She immediately got an attitude with me. She asked why I had waited “so long” to tell her about the workers. I told her it was because I was a property owner and knew that things can happen, so I gave them the benefit of the doubt and hoped it was short-lived. However, by the third day I was getting really annoyed and knew the owners knew about it, because the Homeowners Association had sent letters to each owner several months earlier, as required by law (I spoke to some neighboring owners). She said the owners lived in another state and she would get back to me after she talked to them.

By the fifth day I had a large amount of video evidence regarding the level of noise. Pounding, dragging, pressure washing, etc. at 6:30-7:00 AM lasting until 5:00 PM. I had video of the back door covered in plastic, the back patio still blocked, and the grill and patio furniture, which was unusable. She finally responded, but only after we arrived home, to inform me the owners felt they could have stopped the workers if I had made an immediate complaint (right… the entire complex was being roofed, but one owner could have stopped it). She said because I waited until halfway through my stay I left them unable to do anything to assist me.

At that point my daughter told me to send a complaint with the attachment videos to Airbnb, which I did. After two weeks I received their response. “There was insufficient evidence for even a partial refund due to the timing of my complaint, but the property manager offered a 10% goodwill discount if I booked with them the following year.” As if it’s somewhere I would ever stay again. I think there are only two big property management agencies in Palm Springs and the property managers are all well known in the city. They all protect themselves and their paychecks by discouraging reporting with rude behavior. They delay complaints and give ridiculous explanations for why they can’t help you. Airbnb only makes money if it protects the hosts. Without hosts there are no travelers, therefore they will protect them before us. Especially the more expensive postings in popular destinations.

Disgusted Beyond Belief: Dirty Airbnb

Since Airbnb does not allow reviews on places if we leave I’m posting my story here. People may wonder why I tried so hard to make this work after reading my email. It was because I was exhausted and the thought of hauling our stuff down three flights of stairs and finding a hotel seemed like too much. I was a fool to try so hard. Here is the link to the property. Due to Airbnb policies not everyone gets to write a review which is why I was fooled.

Here is what happened. Prior to arrival, I called the host, and within 45 seconds of the conversation he said, “you can’t judge me.” I asked him why I would judge him and he said he was going through a breakup with a girlfriend and had lost his BMW. He said he had people judging him of late. If he means judging him based on what I’ve written below, then I guess I’m also judging him.

We arrived and texted Ryan, the host. He told us to come to a bar close by to get the key. My husband, Hanny, and I do not drink. It was 8:00 PM, and we were both tired. By the time we got the text we had already unloaded all of our luggage. We were not going to put it back into the car to find a bar, which Ryan told us to Google. I texted him back and informed him of this. After waiting some minutes without a reply from him, I called. He said he got the text and was on his way.

The complex he lives in does not know he is renting out space. I suspect this is not that unusual. We didn’t have a problem with that, but we also didn’t want to have to worry about what to say if approached. It was apparent the apartment had not been cleaned in some time. While not cluttered it was dirty. When we walked in, the table that should have been used for eating was not only dirty it had a dirty shirt in the middle of it. Ryan got us some towels, chatted for a few minutes and headed back to the bar and his date. We were tired and wanted to go to bed, so that was okay.

The bed was a whole issue within itself. It was missing a top sheet, and the bottom sheet showed clear signs of being dirty: nail clippings, popcorn kernels, and discharge. The pillow cases smelled of perfume. Hanny called Ryan to ask where we could find clean sheets. Ryan offered to come back, but we didn’t want to wait for him. He told Hanny where he could find the linens. He found one top sheet and a couple of pillow cases in a linen closet. I found another top sheet in our room. We were so tired we just wanted to make this work. So we stripped the bed and put on the two top sheets. Then we noticed the top sheet from the linen closet had something on it. Soap, hand lotion, who knows. At that point, I said screw this and pulled the sheets off and took them over to washer/dryer area. He had a huge mound of clothes on the machines that we had to move over to get the lid open. Inside was other clothes that I think might have been dirty. So I had to remove a stranger’s dirty clothes to wash our dirty sheets. There were also clothes in the dryer.

After starting the laundry, I went back to the room to unpack. Nothing had been dusted. The desk and the chest of drawers had a layer of dirt. I’m not picky here. I have a picture of a wet paper towel that shows the dirt I was wiping off so I could set our clean belongings on them. I went to use the toilet and found just a few squares that I could use. No other toilet paper was in that bathroom. Later, I took the roll from Ryan’s bathroom. After flushing the toilet with very little toilet paper in it, it went down and then came back up. When washing my hands, I could see the bathroom sink was not clean and the mirror was dirty. I went and got more paper towels to try to make things at least look clean. At this point very few paper towels were left. I used about ten squares in total, so there was not much on the roll. I went to put my fruit in the fridge. It was dirty. The stove top was dirty. The sink was full of dirty dishes.

I went to shower and found a dirty wash cloth hanging in there and a box that had used soap stuffed inside it. I chose not to shower. I went back into the bedroom and stepped on a dead worm. I put the dead worm on the kitchen table. I figured it wouldn’t matter since it was already filthy. I sent Ryan a text listing some of the conditions above and started packing. Hanny was about to call Ryan and tell him we were leaving when he came in due to the texts. Ryan’s unit is probably fine for young people who don’t care about basic cleanliness and want to hang out and party. For adults that are there for business, it was not so good.

Ryan kept trying to blame his cleaning lady, but I don’t think that room or unit had cleaned within the past two weeks. He could have stayed out of the bar and cleaned the unit knowing he had guests arriving. I tried to speak to him about taking responsibility and not playing the victim role. It was a waste of breath, and I was too exhausted to spend time having this conversation with him. He is too young and immature to be offering an Airbnb to anyone except his peers. He needs to change his post and stop claiming he is two blocks from the beach. While it is two intersections, it would take about 15 minutes. If you read his reviews, you will see to what I’m referring. He also has people going up three flights of stairs with their luggage. He doesn’t tell them about the elevator at the end of the hall. I think this is due to him not wanting people to notice what he is doing. He puts the onus on to his guests to ask these basic questions.

Listings on Airbnb Can be Deceptive. Whom can you Trust?

Airbnb’s concept is fair, but you always take a chance. How do you know that the host is a decent, law abiding person? How do you know that the host believes in keeping his place clean and as advertised? I recently spent four nights in the Bay Area, and I can tell you that I used every ounce of patience and kindness towards my host. The host was an older person who had health problems. Compound that with an extended stay in the hospital and the inability to adequately clean their home, and I was bitten by fleas for numerous nights. The stench from not being properly cleaned didn’t help either. What’s more, even after speaking to the Airbnb personnel, I didn’t get the response I expected. I asked immediately to be placed in another unit at their expense. Their response was that I had to document the host’s offenses. I was doing some important work and told them that it wasn’t fair that I had to spend my time, not to mention the possibility of humiliating the host, with the conditions forced upon me. I didn’t get a refund except for the last night, and this was due to the fact that I left two days early and actually booked with a very nice lady in another part of town. I asked them to remove this host from their listing, but I haven’t checked and seriously doubt that they will do so.