Category Archives: Neighbor Stories

These are real, uncensored stories from Airbnb Neighbors.

Living Next to an Illegal Airbnb in NOLA

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I live next to an illegal short-term rental Airbnb. In New Orleans you cannot have an Airbnb in a residential neighborhood unless the owner lives on the property permanently. Yet the city of New Orleans does not enforce these laws. Therefore there are many, many illegal Airbnb’s in our residential neighborhoods. I live next to one of these “party houses”. The owner lives in New York and has never lived on the property. He lost his short-term rental permit in 2019, and I have been trying to get the property closed ever since.

The pictures of the property are fake, and the reviews are fake. Attached is a real review of the property which the owner has taken down. When I contacted Airbnb they told me to speak to the owner. He has been very nasty to me. His guests throw beer cans at my house next door, broke my fence trying to climb over it to get a ball, and they have loud parties into the early morning hours.

When a real customer is disgusted with the property and does not want to stay because it is not clean, nor meets any of the description, he does not give them their money back. He has thrown guests out because he has others checking in. He has seven listings on Airbnb when there are only two properties. I live next to one and the other is in the French Quarter, which is totally illegal.

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Airbnb Website Misleading Regarding VAT Charges

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I made a booking for a week at a hotel in London via Airbnb. All seemed fine, until arriving at the property I was asked to pay an extra charge for VAT — a government tax. I’m really happy to pay my bills, but not happy when I thought the tariff I paid directly to Airbnb included taxes.

I thought this for two reasons. Firstly, their booking website said that the quoted amount was “including additional fees and taxes” and secondly, the Airbnb invoice said “VAT is charged at the time of payment.” Of course, I paid them, thinking my payment was all inclusive.

I’ve had at least four exchanges with the help centre. No one answered my question why their website and tax invoice were inaccurate, and basically fobbing me off. After the fourth exchange my customer manager “closed the case.” Not good enough.

Any suggestions how I can take this higher up? At best, if they fix their website so that other people don’t get caught, it’s a start. The hotel also said that this happens all the time with Airbnb clients.

Airbnb Neighbors Make Nightmare of a Summer in Palomares

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I bought a house on a very quiet street in Palomares, Almeria, Spain. I was told the house right next to me was empty because the owner lived in Barcelona. I should have asked more questions.

My first night in the new house was a nightmare. Eight young men were staying in the house next door as an Airbnb for three days and were determined to create their own “Dream Beach” (a yearly electronic music festival in the neighborhood) with loud music, constant screaming and of course much drinking. I had to flee to a hotel.

The owner of the house responded and promised to “talk to them,” yet this made no difference. This nightmare continued throughout the summer, with some reasonable guests in between. The problem is that the house is very big — it sleeps nine. The noise goes through the entire street because the main terrace of the house is on the frontside.

This Airbnb next door has made my house uninhabitable. You cannot have any guests overnight. The worst thing is the uncertainty. Every time a new group arrives, you are worrying how they will be: would the weekend be bearable, or would it be a nightmare? You typically know in the first few minutes.

The owner tried to prevent me from filing a “denuncia” and appeased me by saying that the house was already sold and that September would be the last month of renting. This turned out to be not true and the house continues to list on Airbnb as a “Superhost” property.

I don’t know now to end this nightmare. I have started a petition with signatures of all affected neighbors but I don’t know where to go with it. The house has a license. I am trying to have that license taken away. I am trying everything. I am desperate.

Get a Good Set of Headphones for your Airbnb Neighbors

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I’ve lived in my house for almost 20 years now. One by one, all of the neighboring properties were purchased by the same owner. All of them became Airbnb rentals, and because of the same owner and close proximity, frat parties are a frequent happening.

This has reliably happened for over two years now. They’ll bounce from house to house, the traveling jamboree. Trash scattered all out across the lawns, sometimes 12 cars rammed into the lawn, street, wherever they fit, other times a Greyhound-sized bus drops them off. The stereos blast well into the next morning, sometimes until 3:00 AM. Not just having fun loud: it’s rattle-the-toilet-seats-in-my-house loud.

The local community gets a $100 per night fee from the owners for any Airbnb in the town, so they’ll do nothing to stop it. The police will get things to stop for the night if they are called, usually when there’s illegal fireworks or some drunk guests start inconveniencing the golfers. It’s a neighborhood that is built around a golf course, and because each player pays over $10,000/year in membership fees, they actually have some sort of pull with the town’s “safety patrol,” but that’s about the only control there is.

Multiple times I’ve been late to work because overloaded driveways across the street would cause them to park across mine and block my car in. In addition to my daily driver, I have an old V-8 project car that has open exhaust, which happened to be the car that they didn’t block in. I retaliated by driving that to work instead of driving over my own lawn or pounding on a door for 20 minutes until someone answered. I gave it a few revs for the enjoyment of the sleeping hungover partiers. This was a 6:00 AM Saturday shift.

Sunday morning I woke up to find it pelted with eggs and my lawn had the night’s beer bottles thrown onto it. Lesson learned: I blame myself for that one and am glad that I wasn’t greeted by 24+ big angry guys half my age. The only way to combat this is to sit tight with a solid set of noise cancelling headphones. I’m really hoping the government decides that it could make money putting taxes and fees into this, that’ll hurt the profitability enough to discourage hosting six houses at once.

Airbnb Party House not Complying with Lockdown

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We are renting a terraced property in the greater Manchester area and the property next door to ours has been an Airbnb host for a few months. This was a problem before lockdown started in the UK but has been exacerbated significantly since then.

Since the start of lockdown, the Airbnb next door has been occupied by multiple separate groups of adults for short-term stays, with gatherings of up to 20 people staying in the property. Every single group booking has used the Airbnb for non-essential travel to host house parties. It is clear the Airbnb listing has been listed as a “party house” because every group of adults that has stayed there has purely booked to host parties until 3:00-4:00 AM playing loud music, shouting in the street and other associated antisocial behaviour.

This is incredibly frustrating as we are a house of key workers, working in a hospital for the NHS, so we have to continue to work during the pandemic. However, nearly every night we are being woken up by the loud music and shouting impacting our work. This had been a less serious problem prior to lockdown but since the majority of people are furloughed or working from home these flexible hours have enabled these individuals booking the Airbnb to have mid-week parties. They have chosen to book a property away from their home to have a party breaking lockdown with the assumption that they do not want to do this in their local area as it clearly breaks government guidelines for non-essential travel.

We have made a complaint to Airbnb against the anti-social behaviour in the neighbourhood and have complained to our local council, but were wondering if anyone else has had similar issues or has any advice moving forwards. We have attempted to contact the host but received no reply.

Airbnb Party House Makes Resident Consider Moving

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I live in a relatively quiet, residential neighborhood in Washington, D.C. Unfortunately, the house next to me is a year-round property used for rentals that caters to groups of 15+. Oddly enough, this is illegal in D.C., and the absent owner advertises how they use a legal loophole to get past this. The owner proudly states that you can sleep in”peace and quiet” in their rental, and “no parties or events” are allowed.

I am so fed up with the constant parties: the blaring music at 3:00 AM, the fighting, the screaming, and the disgusting lack of respect guests have towards their neighbors. Just last night in the midst of stay at home orders, a group took the liberty of renting the unit for a party and turned the music up. I’ve had to call the police numerous times; they are always prompt, courteous, and handle the situation.

Last night’s group decided to retaliate and begin screaming that the police can’t quiet them down. I’ve had to go to the patio numerous times to politely ask guests to quiet down over the last year. I’ve been cursed at, had beer cans thrown at me, and told that I’m inconsiderate because it’s 2:00 AM on a Monday and their group paid “good money” to be there.

The owner doesn’t care whatsoever. I realize that it was probably of no use, but I called the phone number for Airbnb, and the rep had to ask me multiple times to either move away from people in the room or turn down my music. I was in my bedroom with the windows shut and white noise machine running; it was the partygoers next door. I’m sad that it’s come to this, but I will most likely have to move from the home and neighborhood I’ve loved so dearly.

Pending Birth + COVID-19 + Airbnb = Stress

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My wife and I have been living in an apartment inside a six-unit villa for 12 years now. Everyone else that lives here is an owner, except for the couple who bought the unit above us a couple of months ago.

The place was vacant and on the market for almost a year, which was great for us, but in saying that, we were delighted to meet the couple who bought the place, as we’re all friendly neighbours in the villa and look out for one another. Upon introducing myself, I kindly asked if they would be renting it out, or staying there themselves, to which they blatantly lied to my face saying it will be for them or family as they were yet to decide.

A couple of months went by. They frequent the place, often quite late to furnish the apartment, many times around midnight. It is around this time when the COVID-19 outbreak kicks into high gear and our state puts in strict rules and guidelines regarding isolation, interstate travel and social gatherings.

We didn’t even know it was an Airbnb until their very first guests mentioned it whilst on one of many loudspeaker calls on the balcony. The language these guys use would make a sailor weep. Every second word was either f*ck or c*nt.

It was during one of these loud and obnoxious phone calls that we overheard him say he had traveled from interstate and had to self-isolate for 14 days. We found this odd, as we had seen him out visiting the liquor store and take out restaurant around the corner just a few days earlier.

My wife is expecting our first child in under a week and we have been completely cut off from our friends, from our family and from our support network. Yet this asshole strolls about risking everyone in the community, laughing at the threat of a $1000 on the spot fine for breach of quarantine.

To top it off, this prick had two guests over last night, which is also against the rules that are needed to curb the spread of this virus. The blaring of Eminem and System of a Down at 11:00 PM is the least of my worries right now. The fact that this is the first “guest” is a worrying sign of things to come.

It’s not the dream we had when starting a new family. We now feel alienated in our own home. Screw the owner for lying to our face and not providing a phone number to contact her. Screw the asshole guests who aren’t taking this pandemic seriously and screw Airbnb. I shouldn’t have to feel petty about this.

Anti-Social Behaviour from Guests Escaping Pandemic

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We had a family move into our village Poulton Gloucestershire Airbnb. They have been here since Friday before the lockdown and are still here. Their anti-social behaviour is getting worse.

Their rubbish piled high at the property will be too much for the district council to remove. They are loud, unruly, and acting as if they are on holiday and not compliant with a pandemic and lockdown. They are flouting every social rule that we are all trying to respect as this unprecedented time. They are raucous and have no respect for social distancing.

I am sure they believe that now that they are in Gloucesterhire, they are immune to COVID-19. We have an elderly community and I feel that Airbnb has been irresponsible to allow people to circumnavigate the government guidelines. My next step is to lodge a complaint with Cotswold District Council and then my MP.

Villa Offered as Quarantine for COVID-19 Virus

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The neighborhood monitors the Airbnb which is ruining our neighborhood. The host of this Airbnb has offered it as a quarantine location.

First, there are not 14 available sequential days, the designated virus quarantine period. Second, and most importantly, what will they use to completely sanitize an 8000 square foot house with a 1000 square foot pool house when the quarantined quest leaves?

We’ve all watched the cleaners in between guests. They do the laundry and are in and out in about 2-3 hours. I don’t know what the CDC procedures are for cleaning a public house or room following someone who has had the COVID-19 virus, but for a public place like an Airbnb, I seriously doubt it can be done by just a simple cleaning crew.

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Monster Airbnb Next Door Ruining my Family’s Life

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Seven years ago my husband and I built our dream home in a nice neighborhood in Austin. When two large homes began construction on a single lot next door, we were bummed by how huge and close to us they were, but looked forward to having new neighbors in any case.

Once the homes were finished, we realized with horror that both were being used illegally as Airbnbs. Each home is nearly 3,000 square feet, five bedrooms, and hosts up to 14 people. Each unit has a hot tub that sits directly under our windows, less than twenty feet away from our home.

As soon as they began operating in October 2019, our lives were shattered. Groups of party goers began rotating through both units every weekend. Music, laughter, shouting and cursing came from both hot tubs at least once a week, usually more. A bachelor party brought prostitutes over and took turns having sex in the hot tub until 7:00 AM. Another group casually chatted at full volume about buying some cocaine for their party.

One of the units has two giant second-floor windows that directly overlook our property, including our outdoor spaces, and guests like to stand at those windows and watch us like we’re animals in a pen. If I were to list every instance of a disturbance, this post would be longer than the Old Testament.

Since October, we’ve filed 17 Code complaints, and called the police on five different occasions (though our police department is so understaffed, and noise complaints are so low-priority, they responded only once). We’ve written to our council member, neighborhood association, and exchanged several dozen emails with the Code Department.

After receiving multiple violations for operating illegally, and having their guests confronted by code officers, the investors applied for a license granted only to owner-occupied STRs, by claiming the units as their “primary residence”, and actually received them (for one). The Code Department admitted in an in-person meeting that they did not want to grant the license to these operators, and tried to find a way to deny it, but were forced to issue it according to regulations.

Today our nightmare continues. We can’t sleep in peace. Our privacy, comfort, health, and safety are completely compromised. I’m suffering anxiety-related health effects. We are at a point where either they stop hosting, or we will need to move. It’s terrifying to consider that we might actually lose our home over this, but the stress of living next to this nightmare is just not worth it.

I’ve been carpet-bombing Airbnb “neighbors” with complaints for months, but have received zero support. This week Airbnb actually “temporarily suspended” the listing, but the host just turned it back on immediately. When I asked Airbnb how this can qualify as a suspension, they said they can’t release details due to privacy reasons. We finally filed a case at the municipal court, and hope whatever comes of that succeeds in finally bringing us some relief.