I reserved a penthouse in San Diego two months ahead of my visit. I arrived early in the day last Friday and went to eyeball the property at the address in the email. I felt odd as the view from the posting could not have been from the same address. There was no pool or […]
It was supposed to be a dream trip to Europe, then we found ourselves on a one way trip to Airbnb hell. We searched the map of Amsterdam and found a small but suitable room in a location that was close to all of the things we wanted to see and do. The property didn’t […]
We reserved a house in Vancouver using a credit card and the host cancelled. The credit card was not refunded but was applied to a credit on Airbnb without our consent. When we reserved another house, it was marketed and advertised as $262/night with Instant Booking (when you mouse over the Instant Booking icon you […]
This trip to Mexico was intended to be a fun get away for myself and two other girlfriends. One of my friends did all of the reservation making at least a month in advance. About three weeks before our trip, the owner of our Airbnb in El Pescadero wrote us saying that after his last […]
I used Airbnb for the first time last month when visiting a friend in Kampala. I chose a nice private place not far from their house. Airbnb took the money from my account immediately after the host approved. After contacting the host, he told me the house I wanted wasn’t available and there was a […]
This story is regarding my Airbnb rental and my host, Caroline. On December 17th, 2016 I made a reservation with Caroline to rent a home in San Pedro, CA, I received confirmation of my reservation and at that time my credit card was charged $1,829 for a one-week rental of the home. The rental dates were from February […]
My husband and I booked a room for four nights in Cartagena, Spain. It was a good price and decent reviews. Shortly after booking the host contacted me to say he made a mistake on the price and it was actually double. He said I booked too quickly and he didn’t have time to change […]
This happened over a year ago, but I thought I’d share. Two months before traveling to Chicago, I found a small apartment (in reality, the attic of an old Victorian) on Airbnb. I needed it for five nights and the description said there were three beds, a stocked kitchen, and a full bathroom. The price […]
We are from Maryland. In July, we hosted visiting German relatives (a couple with two small children) who also asked to see New York during their stay. My husband had work commitments and could not go with us, but I and my 81-year-old elderly mother-in-law agreed to drive them there for a few days’ stay. […]
Weeks ago I booked several nights at a “bright executive apartment” in Shenzhen via Airbnb. Hours before I was to arrive the host sends a note saying “very sorry… room has power problem… must switch you to other room… hope you understand”. I arrived (via flight) late in the day and was hurried to my […]