More than a month ago I booked accommodations for my wife and her cousin in San Diego at a property owned by a group called Sonder (seems they own a lot of properties on AirBnb). About a month before the stay, I changed from my originally booked location called ‘The Baker’ to one called ‘The […]
I’m currently dealing with a case where the host is breaking Vancouver’s strict Airbnb laws. All four of her units use expired business licenses. I don’t understand how Airbnb can force their guests to stay at illegal rentals, let alone expect them to go forward with their international travel plans with no resolution to their […]
To hosts or those who are thinking of opening their own Airbnb. I have been hosting for over three years with 67 properties, and had over 50,000 guests stay with me. I met many other hosts and the biggest issues they all run into are with negligent guests. In my units alone I have had […]
My credit card was recently billed £1225.00 for two properties in Spain that I didn’t book and did not stay in. The details were sent to the wrong email address so I couldn’t even cancel or sort it out at the time. I have made eight calls now to Airbnb customer service. I have to […]
Niagara is not where you want to book an Airbnb to take your family to relax on vacation. I have seen combat videos from Kandahar that were filmed in better neighborhoods. The house was listed as “excellent” and I couldn’t get my husband and children to leave the car. There were burned out buildings and […]
We were very unhappy when we arrived for our weekend break which was for our son’s wedding. We felt unable to stay in this property for the following reasons. We are a couple in our early sixties and this would have been our first Airbnb experience; the company had been highly commended through our friendship […]
Do not book any Chicago property managed by Oasis unless you want to be nauseated by smoke. Even the host smelled of smoke when he greeted us in the lobby. I’m still waiting for them to refund three nights because they admitted it had smoke odors even though they advertised it as non-smoking. We had […]
This was my first time using Airbnb and it will definitely be my last. I just moved to Louisville, KY, and needed a place to stay for a week before my lease for my apartment began. I booked my trip and got to my new home for the week, where I was dropped off along […]
I tried to book an Airbnb in Norman, OK for three nights in mid-September with someone who has a no pets policy. However, I have a service dog. A real, bonafide, has to be with me, medical alert, highly trained with impeccable manners, service animal as defined by the Americans With Disabilities Act of 1990. […]
We booked a condo in downtown Toronto through Airbnb. On arrival the condo was filthy; even though we were tired from traveling, I decided to clean it anyway. Not only was it filthy, the extra bedding was rolled up, stunk, and had been thrown in the cupboard. The blinds were broken and missing, the bed […]