There’s a Reason Everyone Should be Present at Checkout

Well, this was first experience with Airbnb, and it’s already a nightmare. Long story short: I booked an apartment in Bucharest for three days. I paid, contacted the host, and was told to speak to a cleaning lady who deals with everything. The booking was made for three nights but as I finished what I came for, I informed the host and his cleaning lady that I would be leaving after only one night; I didn’t need a refund or anything. I was asked to leave the keys in the post office box as nobody would be there for the checkout. It seemed strange but I did just that. Two days later, I was informed by Airbnb that the host was asking for 1000 euros for a broken TV. I felt like I was about to faint as I left the TV in perfect condition. Someone must have broken it after my checkout and passed the blame onto me. If they would have been there for checkout I wouldn’t have had to go through all this. Please let me know what I should do and if I should go ahead and get legal help, maybe even ask for compensation.

Posted in Airbnb Guest Stories and tagged , , , , , .

One Comment

  1. Just ignore the request and say you didn’t break it. A host needs to make a claim within 24 hours and before the next guest checks in. Good luck.

Leave a Reply

Your email address will not be published. Required fields are marked *