Rented a carriage house in Kerhonkson, NY. Upon arrival we knew we had made a mistake. The property was not close to ANYTHING and you couldn’t even get cell service for miles around the property. When we entered the carriage house, we saw that it was absolutely filthy. Dirt covered floors, dead and live insects everywhere and cob webs nearly everywhere you looked. We had no choice but to stay as there was a horse show in the area and every hotel was sold out. I felt like I had bugs crawling on my skin the entire time we were there. We told the owner that the unit had not been cleaned once we left because we could not get a signal beforehand and that we at least wanted the $100 cleaning fee refunded. She kept trying to drag it out saying she wanted to speak on the phone and not via text. We later found out that this was because she wanted enough time to pass so that we couldn’t get any money back from AirBNB. Now we are not getting any responses from her. Don’t rent from Mo in Kerhonkson NY or in Massachusetts. She’s a con artist.
Tag Archives: airbnb nightmare
Hell in Valbandon, Croatia at a bargain price
If misery truly loves company, then this spiritual home belongs in a little Croatian enclave called Valbandon, where myself and my travelling companions spent a week-long getaway lasting all of 45 minutes. Let me preface this by saying that our overall experience of Croatian hospitality was impeccable, with our hosts in Pula going to great lengths to greet us warmly, attend to our needs and give us advice and assistance throughout our trip. Having spent a couple of days in town, we prepared to decamp to the countryside for a week of poolside lounging at our private villa. Well, lah-di-dah indeed. Or indeed not The alarm bells should have rung when our host “Isabella” first popped up on Airbnb, her avatar showing a forced, mean smile and narrowed, hard eyes burning darkly – the sort of smile one imagines Isabella usually reserves for special occasions, like twisting the heads off small kittens. Her messages trilled with bouncy helpfulness, yet somehow sounded staccato and businesslike, rather like Davros running a cake-stall. At first we brushed this off as a language barrier, rather than seeing the barked orders and friendly tips for the borderline protection racket that they were. Isabella, who we later nicknamed the unladylike “Isac***” was not one to take “no” for an answer. “TAXIS FROM AIRP-ORT WILL BE DIFF-I-CULT,” boomed the Dalek Supreme, insisting that she’d do us a favour and get her friend to drive us instead. Our choice of apartment was brushed aside: “I have far better apartment,” she snapped, swiftly taking our preferred option off the table. Isabella’s “friend” was a cheerful illegal cabbie, with the loyal glassy gaze of a golden retriever. He was a nice guy, so we’ll keep his name a secret. Let’s call him Torgo. “You from Glasgow? You must have plenty of illegals there. Is work,” he explained cheerily, warning us to keep our story straight if we were stopped by the police and to pay him discreetly, trying not to look like an under-the-dashboard hand-job. He told us about the local film festival, and that he’d booked tickets for Mr Turner (“Very funny, he does not talk.”). His puppy face must have looked a picture when later discovering that Rowan Aktinson’s Mr Bean was a world away from Timothy Spall grunting his way through two hours of rough sex inflicted upon his psoriasis-riddled housekeeper. Torgo was eager to drive us wherever we liked, and as we later discovered, would usually only charge a tenner more than a taxi driver shouldering trifling overheads like a license and insurance. Torgo told us that our landlady was an “old woman”, distrustful of strangers, blithely revealing that our private villa was in fact shared with two other parties and that this wary old crone would likely seize our passports as insurance, along with pocketing a substantial security deposit. We considered this on the drive, sweating just that little more as we did, noticing how much further from town it was than Isabella’s carefree promises had suggested. Airbnb places great importance on any given property looking like its pictures. All quite laudable, undoubtedly, but it’s a barometer that makes little allowance for the magic of photography. Our hosts had not seen fit to invest in a net to remove the dead leaves from the pool, but had nonetheless managed to secure a wide-angle lens of sufficient breadth to transform a puddle-filled shoebox into a horizon-busting expanse of blue stretching as far as the eye could see. I believe it’s a syndrome otherwise known as “profile pic vs real life”. Having not swiped left, we found ourself greeted by the owner of this micro-hovel, a leather-bound, stern lady of indeterminate age, though likely less elderly than the wizened hag of Torgo’s hushed warnings. Val, for we shall call her that, greeted us with her most welcoming scowl. She wore a sleeveless dress in hot pink and walked with the bow-legged manner of someone smuggling a watermelon out of a supermarket. “You come theeess way,” she threatened, beckoning with a razor talon. Val was house proud, quite surprising really, given how little house she had to be proud of. Squeezing sideways, crab-like, into her narrow kitchen, Val showed off its splendid amenities, including water from taps, a mismatched handful of cutlery, and a coffee maker that would have been the pride and joy of any kitchen circa 1977. Val explained the coffee machine at length, painting pictures in the air with her hands, as if casting a spell. Perhaps she was. At any rate, she seemed more enamored with the coffee maker than the prospect of fellow human beings. “You read the house orders,” she glowered, pointing to a stuffed plastic sleeve of papers drawing-pinned to the kitchen doors. “And then, you give me passports.” Passports were everything to Val. She just loved them. “You give me!” she insisted, her rheumy eyes suddenly alive with fire. We were unconvinced. A 20-minute walk from the nearest whiff of civilization was one thing, but a week stuck in the countryside with no ID had the smell of a wrong-un. “You think I sell them?” declared Val, outraged, when we offered her photocopies instead. “Perhaps your passports are not in order?” she opined, eyes narrowed, with the disappointed air of a vampire denied a virgin’s blood. Perhaps inevitably, it wasn’t to be. On the long car journey back to Pula, Torgo attempted to make light of our retreat. He said that Val had once been married to the head of the local police and that a tourist’s baby had drowned in the pool. Isabella was indignant, first furious and unapologetic over email and then later, when cornered, a blubbing, wounded party: “You assault me,” she protested, like a Travelodge Lady Macbeth. The lesson learned? Trust your instincts. If your brow settles into a frown when presented with a stranger’s supposed generosity, trust that frown. We ended up in sunny Pula, back out our original apartment, and felt welcomed and wanted once again. As for Val, I can picture her by the poolside, a gin in one hand, morosely stroking an empty space on her armrest reserved for an imaginary passport. A salty tear etches its way down her mahogany face, a whisper of defeat rises from her throat. “Always. No… passport.”
NEVER Again Will We Use Airbnb
NEVER Again will we use Airbnb. You THINK you are getting a better deal than staying at a hotel. NOT THE CASE. You can literally find yourself not only paying for commission charges from Airbnb, and the per-night charge from the ‘host’, you leave yourself wide open to a ridiculous security deposit, and claims of all sorts by the hosts of the place you might stay. We were using airbnb since 2013 and we have had fantastic experiences with many hosts, but it was only down to pure luck. If a lunatic / neurotic host decides to ruin your holiday, they can! They claimed that we destroyed (with shower steam ) their baby’s paper planes that were hanging above a changing mat it the bathroom (that should not be left there at a first place) , stained two of their towels with some dirt they couldn’t remove and apparently spilled something on the floor and damaged the laminate. (No one of us remembers anything of this). Nonsense!!! ..airbnb sided with the host, and wants to charge $600 the security deposit to my Visa card. They didn’t even bother to show me the pictures that the host presented as ‘evidence'”. We were not even allowed to dispute their decision!!! I called my bank and spoke with a supervisor, and I hope to be able to stop this totally unexpected and unfair charge out of nowhere!!! . I totally lost my trust to this company. Would you valued me as a client , you would have to compensate me, for putting me through this hellish nightmare! My previous positive experience with other airbnb hosts made me believe that this was a trustworthy company. Alas! They are NOT worth your trust! This would have never happened with a holiday park, a hotel or a proper B&B. This Christmas our holiday will be with a holiday park in the Netherlands. NEVER Again will we use Airbnb.
A Breakup Letter to Airbnb
This was the last email I sent to Airbnb after significant frustration. It explains my story:
Dear Mr. Gebbia, dear Mr. Chesky, dear Mr. Blecharczyk, dear J. K., and dear Airbnb team,
I give up. I won’t write any more emails nor try to reach again any of your employees by phone. I stop thinking positive and being confident you people will clean the mess and offer me a solution. I give up on your intention of doing business properly and decently. I give up on the dream of a cool company offering cool places all around the world. I give up in trusting that you people know what you are doing. I give up on you.
What you do is purely unfair and fraudulent business: take the money and run, don’t look behind.
For the last two days my family and I have been living in a nightmare. We should have started today our holiday all together on a long drive from Spain to Austria. We had planned it months ago and had been finalizing the bookings until last Thursday. I had 3 previous experiences with Airbnb and I trusted the company. Everything would surely work well. Today we would stay in a super cosy place in Provence, tomorrow and for 3 nights we would discover Lago di Garda, we would end our trip on Saturday and Sunday visiting Venice and surroundings. Just perfect, don’t you think?
With all this great perspectives in mind I decided to book a holiday in London in October again via Airbnb. I tried to book it a few hours after completing my last booking in Italy. Suddenly it did not work as usual, I had to submit an official ID. Wow. Surprise. Not even hotels or traditional ways of booking ever required this from me. I contacted my Host in London and told her I did not agree with it and she was OK with my decision, she did not need my ID. We both contacted Airbnb asking for assistance. I only got contacted 2 days later. By that time I was already feeling not so good about the way Airbnb was handling troubles.
Your answer to my concerns was as you can see in your records: an explanation on what a trustful company Airbnb is, how much it takes care of its customers and what a wonderful world all this is. Still I did not agree to submit any ID or passport or driving licence because I don’t see the real reason for it. Airbnb has my phone number, my VISA number, my picture and my 3 successful bookings behind me, what on earth could identify me better for a potential host?
I communicated my decision not to book again with Airbnb and to stop being a customer in the future. I also requested a confirmation that my bookings for this week would not be affected since they were accepted before the new requirements came to place. You have an employee, J.K., who took the unilateral decision of deleting my account right away, without contacting me prior to this nor asking for my consent. Nevertheless he assured me “I have deleted your account, although the account is eliminated it will not affect your reservations”. In the same moment the cancellations for my 3 bookings entered my email folder. I just could not believe my eyes. J.K. had deleted my account, cancelled my bookings, made me lose a lot of money due to cancellation policies and lied in his email, or he just did not know what he was doing when he pressed the “delete” button??
So I started desperately trying to reach someone. J.K. never answered again and of course did not call to give an explanation. Between yesterday and today I spent a big amount of time and money waiting on your telephone line. I did manage to talk to 4 or 5 colleagues, in English and in German. They were all lovely, nice, young, enthusiastic, feeling so sorry about my situation, admitting the “mistake” that had been made by Airbnb, promising that my case was going to be handled with priority and I would get a call back. You know you never call back and I was not the exception: I never got a call back, although your employees tried hard to make me believe their promises (you apparently tape the conversations, so make sure to hear them). They are well trained in showing empathy for the miseries of the customers. By the way, were you aware that your managers are never in the office, never reachable, always in meetings or can not make decisions? gosh what a chaotic company I heard on the phone!
I even tried contacting you via Facebook, I thought you would maybe mind about bad news being spread in social media? Your answer was laconic. My last message was simply deleted. Censored. Great.
Here we are: my husband, my kids, my dog and myself. We could not begin our trip. Our holiday was ruined. We lost money. We have a big stress. We find no place to stay on the way. We had to extend our stay in Spain, look for new hotel. The extra costs are increasing each day. The damage is done.
I seriously expected professionals on your side. At least some decency. You don’t seem to care about the situation you put customers in and shockingly enough you don’t seem to have any intention to refund us the money you illicitly retained as cancellation policy.
I found out that there are thousands of other disappointed customers out there and I really wonder how can it be possible that this happens to so many people. What kind of company are you at all? A big shame, that is what you are. Was this the initial idea when you started this company? Cheat customers all around the world? Do you seriously think the internet is the no-law territory where you can get away with whatever you want to do?
I said at the beginning of my letter that I give up on you being professional enough to solve this mess. But I did not give up in justice being done. I give up in contacting you again. But I will contact my lawyer. The moment I manage to arrive back home I will initiate the legal measures to get a compensation for the damages caused.
Wish you a better future than the holidays you offered me.
Airbnb does not have your back when things go sideways
In July 2015 I found a large Victorian in a small foothill town for an upcoming girls weekend in October. It looked great, and I contacted the host. She wrote me back and said she’d love to have us if we were ready to book. I told her it was 5 women and a small dog–under 50 lbs and asked if that was okay? She wrote back and said she had a “pet approval policy.” I wrote back asking for details of her pet policy and waited for her reply which never came. Foolishly, I went ahead and requested to book. Later that evening we were approved and I got a text from the host saying she would need a $1200 pet deposit — in cash or check — upon arrival. This sent up a huge red flag for me and my friends. We then discovered the hostess has a “Strict” cancellation policy, which meant that if we wanted to cancel we would lose 50% of our money– $616. We had no intention of handing over $1200 for any length of time to someone we didn’t know and who was acting out of the normal protocol of Airbnb. I called an Airbnb agent and reached someone by the name of Jacob who promised me that he would have a trip specialist contact me and that the company would cancel our reservation if we wanted that, and no fees would apply. I waited 24 hours, then called again. I got another very nice agent who said she would expedite our call and have someone call us back regarding the refund. Long story short, I had to call EVERY DAY for 6 days, and every time I called a very nice customer service agent would tell me “I’m sorry for the delay” and “your case has been elevated to ‘urgent’ status.” My friend had put the a $616 deposit down on this booking and I wanted her to get her money back. But it appeared that no one from Airbnb considered our case urgent enough. Apparently “urgent” with Airbnb means you may hear from a specialist within 2-3 weeks. We were finally contacted via email by someone named Charlotte who apologized and said “It was all a misunderstanding and Elizabeth would love to host you that weekend.” Again, our request for a cancellation was ignored!! I then wrote her back and explained that at this point, we no longer felt comfortable staying with this hostess and wanted to cancel this booking and receive a FULL refund as was promised by Jacob. She finally wrote back, 3 days later (now a total of 2 weeks later from our original request) and said she would credit us in full — that we would get $249 back from the host and $341 back from Airbnb, who was covering the remaining balance since the host would be getting paid in full. She told us to allow 10 days. 15 days later, only half the refund is here. We emailed Charlotte this morning and got an email back saying she had processed the refund but there was an error and it would be another 10 days before it posts. We are now at 6 weeks past our original complaint date! We have contacted the credit card company to cancel the charges. Thanks for having our back, Airbnb! You are re-writing the book on ‘customer service’.
Landlord Did a Bait and Switch – Kept Full Rent Paid
We are from Maryland. In July, we hosted visiting German relatives (a couple with two small children) who also asked to see New York during their stay. My husband had work commitments and could not go with us, but I and my 81-year-old elderly mother-in-law agreed to drive them there for a few days’ stay. Using AirBNB, we selected a property in the Bedford Stuyvesant (“Bed Stuy”) neighborhood in Brooklyn, NY at 138 Lexington Avenue, owned by a Crystal Elly Haylett. Here’s the link to the house: https://www.airbnb.com/rooms/3752035. The 5-star feedback on this property (which we later realized was entirely provided by visiting foreigners living outside the U.S.- should have been a red flag) gave no hint at all about the high crime factor in this neighborhood. While the landlord and AirBNB tamely describe Bed Stuy on the AirBNB site as “a neighborhood in-transition”, we later learned that this is a far more dangerous place that continues to show up in the high crime rate zone for shootings an murders (see the crime map for Bed Stuy for the time period we were searching, above). We used the positive feedback that Crystal displays in her AirBNB ad as our guide in deciding to book this property; feedback that we now realize could likely be edited since we were unable to leave details of our own bad experience. Once we discovered, to our horror, more details about the high crime in her Lexington Avenue neighborhood, it was clear that it would be a coin-toss for us as to whether or not we felt safe enough to roam the streets there after dark. When my own sister (who lives just an hour north of New York City) and a niece (who commutes daily into the city to Penn Station for her job) called and begged us to move our lodging to another, safer neighborhood in New York, that was the nail in the coffin for us, and we asked Crystal to change shortly after we booked her place. However, Crystal initially refused. Since all of our vacation money was tied up in her deposit (something we were clear on with her) we had little choice but to move ahead and stay at her property despite the risks. We told Crystal quite clearly in writing that, because we could not afford to lose our deposit (again, our vacation money for lodging) we had no choice but to stay at her property, regardless of our crime findings. Perhaps she feared that we would leave a negative review for her (which caused us to be suspicious since she professed emphatically that it was so wonderful there), because she soon wrote back to suggest we look for another property that we’d feel more comfortable with. I thanked her and made it very clear that we expected to get 100% of our money returned, something she never once disputed. But once we made the change she herself requested, and found a safer property elsewhere in New York, she refused to give us our money back (again, 100% of the rental fee). AirBNB is standing by her, even though it’s clear that she is the one who asked us to look for another property, and did not dispute our request at all for a full refund if we acted on her request. One can easily see why neither the landlord nor AirBNB would be more forthcoming about the high number of shootings and robberies in neighborhoods like this – it’s unlikely that more Americans would book them – and it’s likely the reason why she has nearly all unsuspecting foreigners staying there. And so, here we are today, out nearly $1300 thanks to Crystal Elly Haylett who pulled a bait & switch on us – encouraging us to book another property in the explicit full knowledge that we could not afford to surrender our deposit (full rent) and kept our deposit. AirBNB is doing little to assist us, and a lot to defend this landlord. We’ve reported the full details of our experience to The Better Business Bureau and are hiring an attorney to pursue action directly against the landlord. AirBNB has so far failed to provide us with Crystal Elly Haylett’s full contact information so that we can move forward with our action. Despite this bad, eye-opening experience, my husband and I have had three excellent previous experiences with AirBNB. But this latest one has likely burst the bubble for us. Travelers reading this: BEWARE. AirBNB has so far done nothing to protect us and everything to protect an untruthful landlord who effectively stole our vacation money. Our German relatives are not impressed either and have professed to spread the word over there about our bad experience with AirBNB once they return. We will definitely share our experience whenever and wherever we can. Moving forward, we plan to use VRBO to book future housing. I encourage anyone reading this to consider doing the same.
An Airbnb Guest from HELL
Oh well,here is goes! A few month ago, I rented my GUEST house which was originally built for my parents to a male nurse from Michigan,his name Robert. He was my 1st Airbnb Guest! The booking and all the communication between me and him BEFORE he moved in was good! I thought that’s a really nice guy! When he asked me IF he can cool the house down to 68 F, I did not think much about it! I just wanted an additional 40$ for the 18 days of stay,and I thought that would basically cover it! (WRONG!) He agreed! So he and his future fiance arrived at my house. They moved in and the next day he told me that the drain is clogged in the bathroom.No problem, I thought! I entered the house and its freezing! All AC’s were going at full throttle! The girl was covered in a blanket! Again, I thought, oh well…but I checked the consumption of electricity and in 1 day he used more then 10 $ worth! So 18 days,that’s almost 200$ in electricity!! So I talked to him and he agreed to pay more! Great, right!? Well, when the guy and the girl moved out, I checked the house for “obvious damages” the ones YOU immediately can see, and did NOT start cleaning until a few days before the next guest arrived! And since this was my 1st Airbnb guest, I did not know about the 2 day CHECK for damages policy!! So almost 3 weeks later I started cleaning! We don’t have any professional cleaning in our city! Well, the WHOLE ENTIRE house was covered in a sort of redisch or brownisch film! So anywere you wipe or try to clean,the cleaning cloth is REDISCH! I mean EVERY WERE!!! The bath, the kitchen, EVERY WERE!!!!!!!! It took me and my wife close to 10 hours to clean! WHAT THE HELL WAS THAT???? The only explanation was some kind of “TANNING SPRAY”!!! The guy when he arrived had a “weird” unnatural TAN! Then I discovered that the bathroom door was damaged! I did not see that before,since you have to go inside the bath and actually try to close it! So I had to basically replace the whole door! Another door were the handle is was also damaged,but that one I could fix! I contacted Robert, he DENIED all. Did not know what I was talking about! I contacted airbnb, but like always,first the tried to get the money from Robert, I was asking an additional 170$, but he refused! Then it was the usual from airbnb: After 2 days there is nothing we can do!!! What a bunch of BULL!! They dont want to get involved!! But IF it comes to their commissions, that they DO COLLECT an the day the guest books!! So they are NOT liable and ALWAYS get their commission!! Oh almost forgot! For WEEKS the house smelled like rotten or dead meat!! Maybe it was Robert…that rotten stinking son of a bi…!!! WHAT kind of people are these??? And HOW does AIRBNB let them get away with these things!! We the HOSTS, who are their INCOME source are just the suckers when problems occur! Well I did learn from that!! I copy an ID from ALL Guests! And I check the house every so often..Trip Adviser gives Hosts, 7 days to claim damages!
It’s Like They Don’t Even Want to Help
I wanted to book a room, but I was uncomfortable with verifying my ID (like, who the hell puts their SSN, even just the last four digits, or a picture of their license online?). The host I was trying to book with was wonderful- she tried everything she could to help me. After we talked for a bit (and she knew I was a real person) she tried to remove the requirement for verified ID. However, no matter what she or I did, I was still constantly asked to verify by giving either the last 4 digits of my SSN or a picture of my ID. When I tried to contact Airbnb about this issue, I found it impossible to do so (I couldn’t find their phone number OR email, and I could not click on the little fill-in box in the Help section. In the end, after three days, two calls to my credit card company (because I had tried to book and cancelled so many times due to the ID verification) and a lot of frustration, I eventually gave up and found another place to stay. Throughout it all, my host was amazingly helpful and very kind, but Airbnb was impossible for either of us to work with. I was frustrated with the ID Verification process, and she was frustrated that, even though she directly contacted them and asked them to remove the ID Verification requirement from her profile (after trying and being unable to remove it on her own) it was still there. Long story short, Airbnb is a nightmare and, though I really did wish to do business with my host, as she was lovely, I will not be using their services again in the future.
Airbnb – YOU SUCK
I’ve spent the last day and a half watching a friend deal with Airbnb’s inept customer support team after her AirBnb host backed out of her month long rental 45 minutes after she was supposed to meet him. I’ve listened to misinformation and baldface lies from the Airbnb CS team. Their solution was to charge her twice for two alternative rentals. The hosts were non responsive and $3,000 later ($1400 overdrawn) they pretty much washed their hands of the situation and left my friend homeless and broke for the next month. I’m curious as to who designed their Customer Service policy? Satan? Ebenezer Scrooge? Leaving people broke with no place to stay is bullshit. Lying to your customers and telling them that “you don’t have a manager” is absurd. What do they put in the water at their office? Every CS rep has the same apathetic monotone and a propensity for telling insane lies. I’ve personally never had any issues with my past stays, but watching my friend go through this has disgusted me. Airbnb is an international company with deep pockets. Websites like this wouldn’t exist if they showed some empathy and provided reasonable solutions and prompt resolutions to their guests. Dicks.
Worse experience ever
My first hosts cancelled on me a few days before arrival when I only wanted to change the day of arrival and kept $400 airbnb refunded that. The next host which I had to find in a hurry because of first hosts incompetence was nothing short of a con woman. She wanted me to pay out side airbnb which I reluctantly agreed to. I paid her $180 for two nights and I was taken to what can only be described as a hell hole which stunk of dog..It was a dirty untidy thread bare flat in social housing block in Hermossa beach with two big stinking dogs. She looked like a homeless woman all her clothers were creased and clearly she had no interested in her appearance. Her car was an English mini with wing missing and back cut off and looked like a skip on wheels in side of it, with no silencer on it, very classy. My bag was put in the back with the dogs and it was being rained on. Her name is Aparna Hermossa beach. We arrived there and I ate my takeaway and then decided to leave as the host had gone out to pay poker after dropping me there and left me with the two dogs , which I knew nothing of the temperament of. I left and I am still awaiting the repayment of my $180 dollars of which I have been given the run around trying to get it back. The third host, was an equally untidy house in a run down area player del rey and on the flight path from the airport so I had to listen to planes taking off every 1 minute of the day and night. I thought I had booked Marina del rey area but that was my mistake. The house was full of dog hair and the kitchen looked like it hadn’t been cleaned for months. My room was nice but the bed wasn’t made and the bedding was dumped on it and still wet, so I had to dry it and then make my own bed. The host was nice to begin with, but I have never met any one so noisy, he shouted instead of spoke and had the tv on until all hours of the morning on high level watching basket ball and it sounded like it was in my room as the house was open plan. As if this wasn’t bad enough he was up at 6 making more noise every day talking loudly as if no one was staying in the house.. Sorry but I was bought up with manners and respect for others and I seriously can not ever imagine behaving in such a way even if a relative was staying let alone a paying guest. On the 5th night of the sleep deprivation when being woken at 2.30 in the morning by him and his friend coming in drunk and watching tv on cinema sound level, I had enough and told him what I thought. He has kept one night of my money clearly because like most people on the site they have no money and prey on unsuspecting people to pay their mortgage they cant afford. This host was Hythum in Payer del mar so avoid!!.. He is an asshole and a sex pest to go with it. He is unfit to host anyone he can barely look after his dog properly!.. I am now with a nice family in Melrose and so far they seem lovely so I will start my holiday from the 9th day of arriving and hope for the best..