I had to call the police because a nutcase Airbnb host in London wanted cash if I wanted to stay longer than planned (I had paid for three days or so). She demanded that the cash be pushed under the door of her room. I found that bizarre. My nieces and I decided not to prolong our stay. She refused to return our luggage. I had to call the police. Airbnb put us in a hotel but didn’t care about the fact that I had to call the police so other guests were probably exposed to that woman. This situation shows that: 1) Don’t trust Airbnb to care about criminals 2) Don’t pay for your whole stay online. If your host is a lunatic you may have trouble getting your money back. By the way, Airbnb didn’t ban the host. They banned me.