My host was illegally listing a property. I moved across the country to take a prestigious research job and to study at a prestigious school, but when the town apartment inspector showed up, she told me it was illegal. Airbnb promised to refund me my hotel room, gas and toll money back to my former community, but did not. I then went into another Airbnb because I was basically without a home, and that guy was a pervert and I had to flee. I got a third of my promised hotel reimbursements, and none of my gas and toll money reimbursed.
I maxed out credit cards to pay for this (some with high APRs) trusting I would get my money back from Airbnb as promised, but no. I was out of work and home for a month, and Airbnb has not done what they have promised. No more prestigious job or school, and I am in debt for $4,000 because of this. I finally found a home, but Airbnb has still not given some of my money back. I cannot afford hangers for my clothes, let alone winter boots or food now. My life is ruined, and both the illegal listing and the pervert are still on the platform.