First of all, Airbnb annoyed me from the very beginning. Even though I understand that their business model requires compliance with certain processes, I just despise how they make try to get you to run your business in the way they want (having your posting be an automatic booking; too many cancellations – like three – come with penalties, potentially even a $100 penalty). They also frame everything as if it is in the best interest of the guest when really it is the way they want to make more money.
It’s not that I can pin this on Airbnb but I did have issues with a guest. I had the mother of an 18-year-old guy book a room at my place. There were multiple people staying at the place. The 18-year-old stole some car keys and took the car of one of my tenants. It was an enormous headache. After a couple days the tenant got his car back (it was a mess inside) and the 18-year-old kid was arrested and got lucky with a “joy riding” higher degree misdemeanor. His mother was kind and paid money to help with some of the costs (detailing the car, additional cleaning, etc.) but I wish I didn’t have to deal with it at all.
All that being said, the company in general just drives me nuts. I have feelings of hatred that I am trying to slowly alleviate (I’m not typically a hater). I’m going to stick with traditional landlording (if that’s a word) and avoid Airbnb as much as possible.