My Airbnb account was taken over by a hacker. Monday morning I got an email from Airbnb saying that my email had changed to something unrecognizable and that the person did it from a California location. I immediately contacted Airbnb, giving them the full rundown, the email I had received, and where the hacker was.
All they needed to do was delete that account. It was linked to my bank account and still had private information within messages to hosts. My guess is that this hacker was just looking for someone with good standing so that they could prey on hosts using my likeness. Airbnb auto-responded via message on their site saying “they forwarded my concern to the proper department and that I would expect a prompt and proper response.”
Days later, still nothing. I tweeted at them. Still nothing. I know they won’t respond no matter how much I bother them. All they have to do is delete that old account.
Do yourself a favor: delete your information and get off their platform. Also, don’t accept any guest accommodations from a thirty-something woman in Brooklyn who was last staying in Manchester, England, two years ago. It’s most likely my hacker. Stay safe, people.