Do Not Stay Here: Horrible Experience in Halifax

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My daughter, best friend, and I visited Halifax for a long weekend expecting to stay at a comfortable, new clean condo which is not what we got. When we arrived to the address we were shocked to see a full on construction site. This property was still being developed. The exterior of the building looked completely unfinished and there was no marked address. The building was completely covered in scaffolding and the grounds were a construction zone with workers and machines all over the place.

We drove right past it because we couldn’t even imagine that it would be possible to list a place on Airbnb that had not fully been built. Our host had not sent any check-in details as he had promised to do. Picture three women traveling and arriving to this sketchy construction zone without any check-in details.

I texted him and there was no response. I finally called a phone number and spoke to a woman who seemed like she worked for property management company who advised me that the cleaner was still cleaning up the suite. They finally sent us check-in instructions but the lockbox was empty. Thankfully the cleaner came down and was quite nice and offered to let us put our bags in the unit and that she wouldn’t be too much longer. We opted not to do this and grabbed some food while I scrambled to find alternative places to stay for the weekend.

Upon getting the key, we parked our rental car in the most shadiest, filthy dump of a garage where there was piles of garbage and barely any lighting. It felt dangerous, dirty and totally unsafe. The unit itself was as the pictures presented. Not sparkling clean, more of a surface clean and the windows were disgusting, covered in mud from the construction. The lobby and hallways were unfinished and the same went for the elevators. It was all very sketchy and unsafe.

It was also quite warm in the unit. I had asked the host if there was AC as many reviewers had mentioned there weren’t any. He said yes, which was not the case – he had two upright fans, not an AC unit. Unfortunately, I couldn’t find an alternative place to stay as the city was hosting a film festival along with back-to-school events and there weren’t any other places to accommodate the three of us.

On Friday morning we were awoken at 7:00 AM by drilling sounds that felt like they were taking place outside our window. I even wore earplugs but that didn’t make a difference. On the last night of our stay I messaged the host to see if we could check out half an hour later at 10:30 AM. Please note check in was at 4:00 PM and check out at 10:00 AM, rather early and late by normal standards. He flat out refused, making up some bullshit excuse blaming the cleaning company’s policy that the cleaners are scheduled to be there at that time.

The next morning he must have felt bad and sent me a message at 9:30 AM saying a half hour was not going to be too much of a problem. At that point it was too late. We wanted to get the hell out of that that construction disaster. I would not recommend this place to anyone. The reviews noted construction which differs from you are staying at a construction site.

Posted in Airbnb Guest Stories and tagged , , , , , .

One Comment

  1. Did you contact Airbnb within 24 hours of check-in to let them know the rental wasn’t acceptable & request alternative housing?

    No one should stay someplace they do not feel is safe

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