We booked a reservation for our Christmas vacation in the Bahamas three months in advance. I requested the host send me the agreement and instructions on how to get into the house no fewer than either times. He would not send it. The day before we were to fly from Michigan to the Bahamas, he cancelled (I highly suspect he rented it for much more money or a longer period of time). We could not find another place on the island. We had to pay to rebook our airfare and cancel deposits for fishing and diving trips. We lost $1500 and could not even contact Airbnb to request any type of resolution.
Have you posted about it on Twitter?
I would not have proceded with the booking after the host didn’t respond the first time. #RedFlagEvent! #LessonLearnt