We accepted a reservation from a verified guest. The guest stole everything out of the house. I mean everything, down the broom next to the furnace. We did everything Airbnb required that we do: file a police report, make an Excel sheet of all the items taken, provide receipts for everything, and take before and after photos. It has now been a month and they continue to drag their feet. Hosts beware: Airbnb does NOT verify their guests. Get additional information from your guests: driver’s licenses, credit cards, photos of guests and vehicles. Meet every guest prior to their stay and check them out. Do not rent to anyone new to Airbnb and does not have exemplary reviews – no matter what. Believe me, the money isn’t worth it. Airbnb does not care about you, especially if you can’t make them any more money.