Airbnb Nightmare From Lack of Basic Amenities

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We checked into a property for Airbnb. We immediately noticed black mold covering the entire HVAC system and surrounding closet within the interior of the property. The semi-attached townhome was completely filthy from top to bottom. There were dead dried up lizard carcasses spread throughout the interior. The property pool (regular sized hot-tub) was actually bone dry for our Saturday check in. It remained in that very same condition even after its weekly scheduled maintenance appointment.

The property management company really knows how to roll out the red carpet for their guests. The online photographs were enhanced tremendously. This property is off a very busy noisy traffic congested main boulevard that was conveniently cut out of all the photographs that were provided on Airbnb. We reached out to them directly, to no avail. We did not stay at there, not even for one minute. Three days had passed with no communication.

We then contacted Airbnb regarding these issues, when the property rep reached out to us. We waited at the property for over an hour on Tuesday until maintenance arrived. The maintenance rep provided two solutions: paint over the dangerous black mole spores located inside the HVAC closet and have their cleaning crew re-clean or we could take the other townhouse located next door.

At first glance, the semi-attached townhouse was 100 times better. It had an actual adult size pool, boat dock, terra-cotta floors throughout, an amazing emerald color large comfortable anthropology sofa, and an actual neighbor instead of a busy road. I took it without hesitation, not realizing I would be wasting five days cleaning up the property’s exterior from a previous Airbnb guest that entertained huge house parties (fun fact supplied courtesy by delightful neighbor).

Besides the overgrown non-maintained wet lands you will also find empty and full bottles of alcoholic beverages throughout the property exterior. What prompted the cleanup, you ask? While spending time at the pool the first day at the property, a huge rodent (rat) ran right by me. That very same night we saw several mice jumping over the fence, raising my blood pressure even more. I just dealt with it. I had even primed the pool pump and cleaned out the filter, which should have been done prior to my arrival.

Unauthorized people are just letting themselves onto the property, opening the backyard gate and walking in totally ignoring me but once confronted they run away. I’ve rented this property for a month and what privacy do I get? These trespassers are jeopardizing the wellbeing of my beloved pooch from escaping. They are trespassing on private property and leaving the backyard fence open while doing so.

I forgot to include that the property was just sold a day prior to my arrival. The new home owner just loves their new property so much. Now I have my very own paparazzi. A lot of creepy drive bys. They even stalk the las townhome from the parking lot across the intercostal in their tinted out black Cadillac Escalade (thanks law enforcement).

Every room is a adored with a beautiful Amazon FireTV for your enjoyment. It’s a pity that they aren’t functional. Why, you ask? Apparently the house doesn’t have its own Internet provider anymore. The internet was canceled back in May. So management is stealing wifi from another client at the property but not doing a very good job at it. Granted, there are cinderblock walls separating the two different attached townhome properties which is not allowing the wifi to penetrate.

Don’t you worry: the sound from next door penetrates perfectly, very life like, It’s like the other Airbnb guest’s huge dogs are barking in your very own living room. In addition, whoever had setup the Netgear extenders didn’t follow the proper installation procedure. I am not even able to order Internet or my own hotspot, as retailers are only allowing online orders, not in-store purchases. We are not allowed to have anything delivered to this Airbnb.

Why should I absorb additional costs after spending over $6,000 on this Airbnb? I forgot to mention they limit you on how much time you can spend in your own private pool that is located on the property that you’re renting. No swimming after 10:00 PM. What’s next? No swimming after a meal? They also forgot to include that tidbit on their Airbnb listing.

They also forgot to mention that during high tide or any sort of rain that the street located right in front of the property becomes another intercostal. So Leave the GTC Lusso garaged and bring the G-wagon instead. You’ll have no trouble fitting it perfectly within the garage. The same cannot be said about the other garage because it’s filled with old appliances and junk.

I’ve been in constant contact with the rep, but nothing ever gets accomplished. She is constantly passing the buck and has absolutely no follow through. If you ever get her on the phone she would first deny it’s her and then say it is once she decides that she’ll help you without even trying to disguise her voice.

I’m still at the property. There’s 10 days to go without any TV or functional wifi signal attached to a internet provider. I’ll just spend my time writing truthful reviews that will help others until the host or anyone from the management company resolves the ongoing issues at the property.

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