Some friends and I rented a place in Kealakekua, Hawaii on the Big Island. The accommodation was up a very long, bad road. We should have been told we needed four wheel drive to get there. We had to crawl in and out at two miles an hour. We could have walked it faster. When we arrived, we were told the accommodation had been double booked. He blamed Airbnb. Alternative housing was substandard at best. When we went to go to the proper place the next day, we drove to one side of the house and were greeted with “f$%# off, this is private property on this side and we will come and get you when the house is cleaned.” We finally got into the place we paid to rent the next night at 8:00 PM. We missed two nights of beautiful sunsets. The host was likely manic, on prescription pain killers, or a coke head. He walked aimlessly every morning talking very loudly and abusively into the phone. The place we rented was misrepresented. The second bedroom was in the car port with the bathroom being a utility shed. He kept all his construction business tools in that car port and we were woken every morning by the sound of folks loading tools and driving their big vehicles past our bedroom. It may seem like a small complaint, but there was no tea kettle in the place, and even more serious, no corkscrew. This was not the greatest way to end a beautiful holiday.
It sounds like a horrific stay and it sucks that you had such a bad experience. However, Americans generally don’t have electric kettles so that’s not something you can expect when traveling here.