When you keep your nightly rate going up and down, you’re trying to desperately get more guests in, so you can pay your rent – and the algorithm knows that. Of course, the more desperate for cash you are, the more likely you are to be booked by indecent guests. So it happened with me.
This guest was an influencer (of course), rated low on cleaning and observing house rules. I had to give it a go; I couldn’t miss my rent payment. Furthermore, if hosts cancel they will be penalised.
I entered 48 hours of hell, between this couple having sex in common areas, taking my bath towels and leaving them on the floor, while simultaneously trashing the whole place like a frat house, with a sense of entitlement and superiority: “I hate Germans, they dress bad and are annoying,” she said. I’m not German, and it doesn’t take Martin Luther King to forbid that kind of language into my home.
I reported her to Airbnb. Airbnb disclosed my report to her – violating my privacy, EU/US privacy laws and putting me in a dangerous position. I got a bad, fake review (of course) where she clearly states “I filed a report on her.”
This violates Airbnb content policy, but Airbnb won’t remove it. After numerous email exchanges they finally provided me with their legal department address (of course, in order to make things more difficult, they only gave me a postal address), and closed the case, saying “this is our final decision.”
This is the message for Airbnb hosts: If you experience a prejudiced incident and you decide to report it, be prepared for a violation of your privacy rights, a lower booking rate and therefore less money to cover your rent. Disgusting.
Airbnb is running a poverty-line, slave-powered system. It will be replaced one day; the very nature of business capitalism finds a way. Whatever they do to me will be done to them.