My very first guest stayed at my condo for two weeks. Needless to say, I was quite ecstatic since it was my first time hosting. I thoroughly cleaned the place, stocked up up the kitchen, provided clean linen and extra towels, the works. Throughout his stay I was kind of worried because whenever I texted him he would not respond. I trusted him enough to let him have a late check out time and self check out. To my demise I walked in the unit a few hours later after I finished work and my laminated floors were all damaged from moisture. There was a huge puddle under the split-type air conditioner. I messaged the guest several times (he was on his way back to California) and got a response two days later; he admitted that he saw the leak, just simply cleaned it up with the towels, and declined to pay the measly $300 that I was asking for a cheap band aid solution. I got in touch with Airbnb and it was only then that they said I should get a proper documented estimate. I got in touch with our building’s supplier which naturally cost more. I gave Airbnb two options: one for $1,000 and another for about $1,600. They got back to me just now (I filed the complaint on February 12th, after the guest left) and the emails state that they will issue me a check for $1,000. I’m really looking forward to getting the check and having the repairs done but sufficed to say, I’ve unlisted my space for good. Just a tip: never list your space on Airbnb if you are not ready for damages and the stressful process of it all.