1. This just happened to me and my husband! No explanation, no idea what happened, the call centre is no refusing to talk to us because I’ve called so much.

  2. Their trust and safety department is a joke. Never solve any case. While their customer service is kindly but has no permission to solve problems. Haha

  3. same thing happened to us. you email them no response. Deleted after 6 years, no response from that email address. all future reservations deleted no second chance no lets hear your side. Insane.

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