My wife and I are writing to express our absolute frustration with Airbnb. We have had our reservations cancelled, at the last minute, three separate times in the last two years. The latest cancellation was for a stay in St. Louis, and our reservation was finalized almost a year ago. We aren’t questioning the host’s reason for the cancellation, but each of these cancellations was received just days before we were to arrive. Each of these reservations was made so that we could attend a specific event in St. Louis, and since the cancellations were done so close to the event, there were no properties left to rent anywhere close to the event venue at all. No hotel or bed and breakfast rooms were available either. Airbnb offered us a refund or an additional $50. for another Airbnb property is pretty laughable compared to the time, effort, and extra expense we have had to make to even locate a rentable property that is quite a distance (12 miles compared to 5 blocks) away from the event. We also planned to do other things in the area where the original property was located, but now that won’t be happening. We should also mention that, for each of these cancelled reservations, we were (and are for this latest cancellation) in the middle of a vacation. Trying to deal with this situation while on the road has been extremely difficult. We couldn’t be more frustrated with this situation and are wondering if Airbnb can give us a reason why we should continue to book with them.