We had a wonderful four days in North Wales this summer. I wouldn’t want to complain only if we had been smart enough to spot what was happening during our stay and not after. I noticed some weird itchy bites on my body after the first night of our stay. Having no experience from the […]
Let me start off my saying I am not usually a complainer. I like to think of myself as someone who goes with the flow. However, a week into my three-month long stay at an Airbnb in Honolulu, I found myself turning into someone who wants to raise hell. I woke up with lots of […]
Early this month two friends and I decided to take a much needed break and head down from northern California to San Diego for a relaxing getaway. We arrived at the apartment late in the evening, and immediately noticed a few issues with cleanliness. The sponge provided to wash dishes was old and smelled musty, […]
I stayed at a listing in Brooklyn. The room in the informal “hotel”-style accommodation (i.e. a house with a digital lock and multiple rooms) had bed bugs. I was removed from the property, Airbnb (after I was forced to fight aggressively with their customer service representatives, who lied to me about reimbursement) paid for a […]
A celebration was very quickly transformed into a monumental tragedy. Within a few hours of arriving to this home a part of our group was exposed to bed bugs, resulting in us all needing to take precautions to avoid further insult and injury. While Airbnb attempted to rectify the horrific experience, it was a impossible […]
This has been the worst Airbnb experience of my life. We just checked out of a Lisbon Airbnb where bed bugs ate us alive. Please see the attached photos of the painful welts all over my body, face and neck. After complaining to Airbnb, the resolution manager proceeded to cancel the rest of our trip. […]
I went on vacation to the Big Island of Hawaii recently. I booked four nights at the Kona Islander Inn in Kona. The host’s name is Ann, who is from the Seattle area. From the very beginning I should have known better to rent from her. Upon my initial booking back in September she did not greet […]
I travelled to Paris for three nights in October 2016 with my three children. It was supposed to be a dream vacation. I was so excited to stay in the “Romantic Suite Saint Germain des Pres.” I have been a huge Airbnb fan, spending over $5000 in 2016 alone with the platform (as Airbnb customer […]
Airbnb guests leave a property early after finding bedbugs in the mattress, but fail to get a refund from the host or any resolution from customer service.
My daughter and I had just left an Airbnb in the same general area of an island, pushed out by an arriving guest who got there first. This new place cost us $100 more a night than the cute, clean, architecturally-safe beach “shack” which we had just adored. We drove up to the “new” place […]