1. This story is ridiculous, it should just not be happening to this customer .It is irresponsible behaviour from the supplier (Airbnb ) or the customer has been scammed.
    Does your government have a “small claims tribunal” similar to the one in Australia (Ombudsman). They deal with consumer problems, and companies being dishonest get fined and penalised. Worth checking on it !

  2. Yes.. Airbnb do steal your money. They started confiscating my earnings after I had to evict a group of guests who were trashing my property.

    They are an unethical and untrustworthy company.

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