I suggest anyone considering Airbnb in Bali be very careful with this property and the host. The villa had two living room doors per room which did not isolate us from the outside wild garden area. Two palm-sized spiders came through closed doors or the roof on our second night. Tropical spiders may be very poisoning and dangerous to your health. It was obviously not safe to sleep inside. A big frog came in too. After this, we started to study our living conditions more closely. We found red ants living in the antique furniture. There were big piles of chips attracting them, insect excrement on the mirror frame, and a spiderweb underneath the bed. Obviously there hadn’t been any major cleaning in a while.
The host was kind and nice but only before we started to talk about issues with the property. Both evenings that we were at the villa we smelled alcohol on his breath. When we started talking about issues, he promised to find a solution and asked us to wait, which at the end turned out to be a play for time. He simply waited until Airbnb transferred our payment to his account and stopped responding after that. We should have immediately called Airbnb, which I now suggest everyone do if they see a problem.
When we decided to leave early, our host offered us a 50% refund for remaining days but under the condition that we write a good review. Nice of him, isn’t it? He wrote this in the Airbnb app chat so we can share to confirm. I don’t know if you need to believe all the positive reviews of his villa. Our goal is to provide information and not to judge.
The following day after we discovered the spiders we moved to a hotel. Our host knew that problem with the doors exist, confirmed by his responses in our chat. You surely won’t see it in the pictures here but plaster comes loose from the celling in different areas. The good news is that we have house pictures and videos (sent to Airbnb too). We would be happy to share with readers too, to know what you pay for. To excuse himself, our host guessed in the app chat that we simply wanted a party area of Bali. We moved to Nusa Dua, which is similarly not a party area. Right now the question of reimbursement is still open and under the Airbnb team’s review. We hope that they can help. Sadly, we sense that we won’t even receive a full refund for the remaining days we were out of the villa. Hours of wasted holiday time. Please feel free to contact us via email@example.com. Here is a link to more pictures.