I recently had my trip cancelled, TWO DAYS BEFORE the trip. To add insult to injury, I was offered either a refund, or that if I re-booked with Airbnb, they would credit me up to $75 if the new host charged more- all this with TWO days notice. When I contacted the host directly, she said it was due to an Airbnb error in double-booking some of the days of my stay- and since they paid a slightly higher price, my reservation was the one chosen to be cancelled. I coudn’t find anything decent on AirCrapNB, so I ended up paying nearly $1,000 more to book a hotel with 2 days notice. Absolutely LOATH aircrapnb, and please think CAREFULLY before using, either as a customer (you WILL be screwed) or as a host (they are concerned SOLELY with maximizing THEIR income, and not concerned AT ALL with your finances OR reputation). DO NOT USE!!!!!!!
Posted in Airbnb Guest Stories and tagged airbnb, airbnb cancellation, last minute cancellation with no recourse and no mitigatrion.