Airbnb Host Accuses Guest of Having COVID

I was staying at an Airbnb location in New York City at the height of the pandemic in April 2020. Fifty three days into a 60-day stay, the host contacted Airbnb and accused me of having COVID-19. I had no symptoms and have since tested negative with the swab nasal test and the antibody test.

Just after 9:00 AM on a Friday I received a text from Airbnb that the host accused me of exposing her to coronavirus and I had to leave within 90 minutes. Not only was my reservation cancelled but Express Booking was disabled and I was told that I would have to call and get permission to stay with another Airbnb host.

I refused to leave and the host called the police three times, but first she changed the locks. Just before calling the police for the third time, she began throwing my personal possessions onto the street. While all of this was going on Airbnb was threatening penalties, although they did not specify how much.

Airbnb refused to refund a subsequent reservation at another location and only refunded a fraction of the pro-rated charges for the first reservation. Ultimately, I did use my second Airbnb reservation at my next stop without a problem. Airbnb did apologize, but this situation was so over the top and the pandemic is still raging I would warn all guests.

Also during the three police visits, nine officers were dispatched. It was very intense with the officers. I am not exaggerating when I say I could have been killed, but thanks to connections I had I was able to get through to the commanding officer of the precinct to give him the facts directly.

The host is still being investigated. The owner of the property is being investigated. The police were investigated and my complaint was found substantiated and is now awaiting departmental trials. Finally several agencies are involved in investigating Airbnb at the state and federal level.

Airbnb Party House Makes Resident Consider Moving

I live in a relatively quiet, residential neighborhood in Washington, D.C. Unfortunately, the house next to me is a year-round property used for rentals that caters to groups of 15+. Oddly enough, this is illegal in D.C., and the absent owner advertises how they use a legal loophole to get past this. The owner proudly states that you can sleep in”peace and quiet” in their rental, and “no parties or events” are allowed.

I am so fed up with the constant parties: the blaring music at 3:00 AM, the fighting, the screaming, and the disgusting lack of respect guests have towards their neighbors. Just last night in the midst of stay at home orders, a group took the liberty of renting the unit for a party and turned the music up. I’ve had to call the police numerous times; they are always prompt, courteous, and handle the situation.

Last night’s group decided to retaliate and begin screaming that the police can’t quiet them down. I’ve had to go to the patio numerous times to politely ask guests to quiet down over the last year. I’ve been cursed at, had beer cans thrown at me, and told that I’m inconsiderate because it’s 2:00 AM on a Monday and their group paid “good money” to be there.

The owner doesn’t care whatsoever. I realize that it was probably of no use, but I called the phone number for Airbnb, and the rep had to ask me multiple times to either move away from people in the room or turn down my music. I was in my bedroom with the windows shut and white noise machine running; it was the partygoers next door. I’m sad that it’s come to this, but I will most likely have to move from the home and neighborhood I’ve loved so dearly.

Drunk Airbnb Guest Wandering the Neighborhood

Last night, at 10:30 PM, a truck drove down the driveway, past my bedroom, and into my backyard where I have my collection of older Mercedes Benz automobiles. The passenger hopped out of the truck, peed, and began asking direction to his Airbnb which, I just discovered, is next door. He, and his truck, had to be chased out of my yard with an electric baton (taser device). He left swearing and I called 911.

The funny thing is that I am one of the rare people in this exceptionally rural area who does not keep a gun at my bed. The guests were lucky to have gone down my driveway instead of another’s. Now, because I am unhappy about a drunk peeing in my back yard in the middle of the night, I get to become the neighbor from hell.

Left Broke and Homeless after Airbnb Experience

I’m glad I found this site. My story is horrifying. I don’t even know where to turn to seek legal counsel, but I am Googling it now.

I had booked a week’s stay in Tijuana in July. I stayed in a very affluent home, with several guests. The couple that owned it (different from the people I was corresponding with on Airbnb) seemed friendly and nice at first. When I first arrived, and told them my plans to stay longer, they showed me this sweeping private room with a bathroom on another floor that was still under construction. They said it would be ready in a week, at $700/month with a $700 deposit down. They said that the deposit was refundable at any time, and that there was no minimum or maximum amount of time to stay.

Within a couple days, I began paying them the $1400 to reserve that room. The process was a bit strange, but they received all their money within four days of my seven-day stay. On the fifth day, I had a horrible fall on a broken sidewalk in the shopping area, and twisted my foot badly. I came back to the home, trying to see if they could assist or direct me in any way. They sat, reading the paper, and sort of ignored me. I found the whole experience very offputting, but kept it to myself.

On the sixth day, I was outside chatting with another guest and smoking a cigarette (in a designated area), when the couple came outside and yelled at me about leaving a door unlocked. I hadn’t been the culprit, but they were aggressive and kept pushing the matter. I had – to be honest – forgotten to lock the door a night before, but only had stepped outside to smoke. This time I was not to blame, as the home has over four guest rooms (to my estimate) and a lot of foot traffic.

This accusation was the straw that broke the camel’s back, and I told them I was no longer comfortable being in their home, and wanted my money back. They immediately pushed back, saying no. I told them that wasn’t acceptable, and went to my rented room to try to contact someone who could help (not easy to do when in another country).

Before I knew it, two fedarali were at my door. They told me to get my things, and get out (my lease officially didn’t end for a couple more hours). When I demanded my money, the woman who owns the house told them I had bought a big screen TV (they had, it was in the front room of their home. I’d seen it that morning.). Being a temporary visitor with no car, I explained to the officers I absolutely didn’t buy a TV, it made no sense I would do that at this stage. They seemed to half believe me, but were very intimidating.

The police made me sign a document in Spanish before they would let me exit the bedroom (they were acting in a way that I for sure felt they were going to arrest me, and don’t speak any Spanish). I also suffer from severe anxiety and PTSD, and this sent me into a fear spiral. I signed the document so they’d let me go, and was put in an Uber.

I had him stop to get what little money I had exchanged (I also realized what was left in my backpack was now missing). It wasn’t much, but while I was in the grocery store, the car left with my bags.

Now down to nothing, I was forced to walk for a couple miles to beg someone for help. I had to sleep on the street that night, and my foot was swollen to three times its size. I suffer from a degenerative bone disorder, and am basically handicapped. I took a picture of what my foot looked like the next morning.

The next day, I was determined to get my money, so I spent a couple hours in town finding a couple of bilingual high school students. I offered them money to get in the taxi with me to translate at the house. When we got there, it was worse than I expected. I was given $400, and before receiving it, was forced to sign another document in Spanish (I was so desperate, I did it).

At that point I was almost at zero dollars, in a town i didn’t know. They accused me of losing their keys (I absolutely did not. I know this because I have a chain wallet and left my keys attached to it for the course of the stay. When the federali escorted me out, I handed the key over then). According to them, they were going to have to get the locks changed and that would cost a few hundred more. In the end, they stole over $1000 from me, plus some of my luggage, and sent me into an anxiety spiral that took weeks to work through in therapy.

I am currently seeking legal representation, and would like any advice the community has. Thank you.

Airbnb Guest Attacked my Dog, Deleted from Airbnb

I’ve rented a few locations in Prague on Airbnb in the past two years. I had 107 four-star reviews, until a frat group from Israel arrived to get me kicked off the platform. Due to manners I greeted the guests in person at the place. They booked for seven days. I showed them everything.

Within the first five minutes, I got called “ata homo” multiple times  which I think is Hebrew for “you f%g”. I’m not the kind of guy who receives much disrespect unless people are of the utterly stupid kind, so I told them in English that I do understand them and they should show some manners. We got along great from that point on. It was fine when they were noisy or caused minor damage. They are young; they lack the respect that comes with responsibility. Not everyone has basic manners that are the basics of my life.

I live in the same district as the Airbnb. One Saturday night I walked my dog, seeing the group in front of the place. I walked by, asked if all was well with them, and if there were any issues. Suddenly one of the guys started to call me a racist (they were all just as white as me), saying that “people like you kill Jews” to which I replied with “my great grandfather actually served at Waffen-SS as a officer but those days are over, or else we wouldn’t be having this conversation now.”

This resulted in them leaving to a Vietnamese shop nearby. I was just thinking “holy crap, these f-ing tourists”. Right next to the place is one great Pizza place (and Russian food). I stopped by there, and talked with them for a bit. My dog got free food and some water… all good.

Then I heard a bottle smash into the wall next to me; the frat boys from hell threw it, shouting English and Hebrew gibberish from across the street. I just told them to be quiet – normal people live here too. They crossed the street, and some highly aggressive talking starts from them. I had no idea what was up with them.

One of them kicked my dog who was just standing beside me not giving much a s&%t about whats going on. Like he actually kicked a dog in the chest. I replied “attack” and the dog defended himself by attacking the attacker. What an absolute mess: the pizza place owner came out of his joint and threatened us with the police. The guys tried to hit him and instead earned some fists.

The police arrived, took the guy who attacked my dog to the hospital – he lost two fingers. One other guy had a mildly broken nose, nothing too bad in my opinion. All were arrested but let go the next day. I immediately contacted Airbnb over this incident and wanted them to cancel the stay of these idiots. No. I was supposed to host them a few more days until they left.

Instead, the next morning before they left the police station, I went into the apartment to pack their stuff together. A legal person (a student lawyer of my lawyers) was around to provide “neutral opinion of the situation” so nothing got stolen or anything. I bagged everything and placed it in front of the door.

The place was not really damaged but a lot of the furniture was ruined. The total costs for repairs was 427,000 CZK, almost 20,000 Euro.

The guys arrived, picked up their stuff without any issue, and left to go somewhere else. I wrote them a long one-star rating, which after five days disappeared. Airbnb deleted my account within three days, after some s&%tchat with support over three months. They sent me a letter that I am not allowed to discuss this matter anywhere else.

Now I think I will sue them, because after all, Airbnb is involved in heavy tax avoidance schemes here in Czechia. Hosts never have to pay taxes unless they do so on their own accord. Airbnb never pays taxes to the city around here because hosts are supposed to pay taxes, but Airbnb won’t even forward them to the cities in which they are renting.

Sure, it is an easy way of making money, but the people are deteriorating fast. Other hosts I know of also complain more and more that people are an utter disgrace to society. It makes one wonder: how are we supposed to get a sense of society when scum and scams never get punished?

Terrorists Hosted by Airbnb Subletter in Israel

I am an owner of an apartment. Since I live in another country, somebody I knew – and I thought I could trust, as they rented my flat previously – suggested I rent my flat on Airbnb. I really didn’t want to do it as my flat was just renovated. However, she convinced me and I stupidly fell for it.

After a few months, I visited and had some issues with this girl whom I did not know. She was illegally renting several flats on Airbnb. On this visit she told me that she went to Israel where, before boarding a flight, she was arrested by the police. After a long search, it turned out that she was arrested as they found emails with a terrorist whom she hosted. I don’t know if this was in my flat or another.

I contacted Airbnb who did not want to give any information, who also don’t even have an office or email being an online/internet business, which is absolutely absurd. I had to turn to the authorities who did not help either. The girl refused to give me the contacts of the people who stayed in my flat. This very same girl also stole the money she got from rentals. Airbnb refused to give me the information of people who stayed in my flat and how much they paid. The girl stole the money.

Please do not use Airbnb. I didn’t use them even before the accident as I prefer authentic places. Airbnb is not that. Be careful. You never know when a terrorist visits and you put your life, the life of the people in the building in danger. Airbnb should be illegal.

Host Rented the Apartment During our Stay

We are three girls and one boy from San Francisco, traveling to NYC this past weekend. The Airbnb nightmare in NYC resulted in two intrusions in the middle of the night that ended up with the police escorting the host out. Airbnb support “apologized for the inconvenience” and this guy is still renting on the platform.

The first red flag was that the host never gave us the address to the apartment after asking numerous times until right before our plane was going to take off. We had to call Airbnb support and we were not sure if we would have a place to stay that night. He called us after Airbnb support was involved and the first thing he said was “I am EXTREMELY BUSY”. Finally we got the address. He acknowledged his tone in the text.

The second red flag was after we saw how dirty, and not true to the description the apartment was (expectation vs reality here), the host cancelled the posting. We had to find the original images using a website cache. We called Airbnb support and they gave us a refund and a 60-dollar coupon to rebook a room. Since it was 5:00 PM on the last night we were staying in NYC, we confirmed with them if we could stay another night. They said yes, and that they would take care of the payout to the host.

On our last night, shit started going down. At around 11:30 PM a girl walked in with suitcases and keys. We were all shocked. She said she got the keys from a mutual friend and thought she could stay here. We were dumbfounded and said we are here for another night. She left after that. After that we were scared of another guest intrusion, so we propped a chair against the door.

At 12:09 AM we were awoken with loud banging and kicking on the door. An angry man’s voice shouted: “Get out of my fucking apartment! Open the fucking door!” on repeat. We cracked open the door. It waas our host and his girlfriend. He threatened us that he would get into the apartment “either nicely or not nicely.”

One of my friends (a licensed lawyer in NY), asked if we could have a civil discussion. He said yes, and we let him inside. He ordered us to sit down. He had a large duffel bag with him that made a huge thud when he let it down. I called 911 at the start of the break-in but I didn’t have pants on so I stayed in the room, only coming out after the 911 call ended and I found a pair of pants from one of my friend’s on the floor.

During the confrontation, he was very agitated and smoking the entire time. Apparently the large hole in the kitchen only happened Saturday morning (we arrived Saturday afternoon at 3:00 PM) and he just didn’t have time to take care of it. That’s some fast acting mold. He was very upset that he was “not getting a dime from us staying here,” plus he got fined on top of our stay.

He demanded to be paid either from Airbnb or us, right there right now. He called Airbnb support there, and demanded to talk to “the highest level staffed personnel there.” I don’t think they listened to him. He later hung up. He calmed down a bit after seeing the messages we showed him saying we are staying according to instructions and Airbnb will pay.

He threatened to call the cops. I told them not to worry; I already did. His girlfriend was trying to de-escalate the situation after this. It seemed like it was not the first time she had seen this happened. He works from 9:00 to 5:00 so that’s why he missed all the calls. However, he did not miss the phone call at midnight from the new tenant telling him we were in there.

We interrupted his $200 dinner with his girlfriend (I thought he worked from 9:00 to 5:00? Who is eating a fancy dinner at midnight?) He avoided questions on why the apartment was so dirty. The cleaning fee was $100 – what was that spent on?

The police then rang the doorbell. Thank you NYPD; you guys are the best. They arrived so fast. The host and his girlfriend left and never came back. The policeman came up and told us he would make sure he didn’t come back and the policeman would walk them out. He told us to barricade the door again in case they came back.

Two of my girlfriends suggested we book and move to another room and I said I would not let him win. We all slept there that night although not very well. This whole time, the host never bothered to respond to Airbnb support, or our messages, or reached out to us to let us know about the new tenant, or the fact that he was coming to kick down the door with a heavy duffel bag. He left it at our apartment and we did not look inside.

What was really surprising was Airbnb’s response. They just apologized for “the inconvenience” and told us to leave feedback on their website. This guy is still out there renting to people. What baffled me was this apartment had 100+ great reviews and the host said he has been renting for six years.

Airbnb asked us what else we wanted after the refund. We don’t care about the money. We don’t want any more people falling for his fake pictures and this crazy guy breaking into your apartment at night. Our full booking was only around $360 a night, so we care more about taking this guy off the platform than the actual refund.

Airbnb Host Abusing Power as Police Officer

blankblankblankblankblankblankblankblank

The story begins in December 2018. I booked a four-week stay in an annex attached to a house in an area I had spent part of my childhood, with my four-month pregnant wife. The host lived overseas and was co-hosted by a family who were quite noisy and very closed off.

We arrived at the beginning of the month and for two weeks every night was full of disturbances and parties. Then one evening, on a Saturday, the co-host had a party. I wrote a message on WhatsApp to ask him to keep the noise down. As you will see the situation escalated from there with antisemitic abuse to my wife and me, as well as anti-Muslim rhetoric.

The next day the situation became worse. They used the police to intimidate us, by falsely arresting my wife (the charges later dropped). My wife was assaulted in the police station, as the co-host was (as I later found out) a police officer who even harasses people who live on the street on which the property was located.

The message I sent to Airbnb is below. Nothing has been rectified. Multiple complaints and lawsuits were filed to the police and they covered up the incident. My wife, upon returning home, miscarried, on top of the fractured wrist and leg, multiple lacerations, and the continued antisemitic abuse she she suffered while in custody by the police. I attached multiple photos of her injuries and the abusive messages the co-host sent.

As you will see above, in regards to the actions taken by the co-host and his family and using the police to harass and assault my pregnant Jewish wife, find attached the racist messages received the day before from the co-host after I requested some peace and quiet, and also the photos of the beating by the police on my wife, this has gone far more now than just a simple civil disagreement. As it was explained to you the constant intrusion by the co-host and his family for the period we were resident in the property, my wife miscarried and lost our child, and under the laws of her home country, and that of the EU, this will be deemed a criminal offence committed by Airbnb and the co-host as well as the police officer who was sequestered by the co-host to cause harm to a pregnant woman.