Someone is Renting my Home on Airbnb and it Does Nothing

There’s this listing on Airbnb for a property of mine. Wait a minute, I am not renting this property. The host is someone else and they don’t have my consent. I have contacted Airbnb support and they told me to write a letter explaining the case and scan it.

At first I was a bit mad. Am I a scribe? What century is this? But did it anyway. Then the operator told me: “Didn’t I tell you? You need to address it to the host.”

I was a bit madder. I told them to just take down the listing and I’d be happy. I can prove it’s my place; it’s easy. Airbnb said they do not validate any document, and the host declared he has full rights on the property by marking a checkbox. For real: two different operators told me this with the same copy and pasted text, so it’s procedural. If only I knew, I would not have bothered to buy a house.

So there I am standing, a bit mad, and I tell them to at least protect the customers. Whoever reserves this place is basically being scammed and, in the best case, losing time. Then they got mad. Two different operators on two different days were very rude and said that I was not collaborating and the case was closed.

There’s currently a listing on Airbnb for a property of mine, and I’m not renting it out. I’m about to call the police, but at this point I’m not sure who is to blame.

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