I wanted to reserve a room in Bar Harbor so I did a search and some places came up that said Winter Harbor, which I assumed – yes, I know – was a neighborhood around Bar Harbor. After booking, I went to a map to see where the place was. It was close to Bar Harbor, but only if you had a boat. Within a few minutes I called the owner and he immediately agreed to allow me to cancel. He tried to cancel, but emailed me saying that I had to. After figuring out how to do that, Airbnb stated that I wouldn’t get any money back because the owner had a strict cancellation policy. I wrote him back and he did agree to refund my money, thank goodness. However, Airbnb still wanted to charge me their service fee, which is significant. All this trouble for a mistake or error caused by them because they listed a home more than an hour away from where I was requesting and I realized what had happened within two minutes of them taking my booking. I have used Airbnb quite a bit before and this kind of thing has never happened before. I guess I’ll have to be extra careful with them before I book another place or use them again.