After a period of 2 months, we are still waiting for our first rental payment owed to us, the homeowner, from Airbnb. We have spent many frustrating hours on the phone and by email, only to be falsely accused of “mis-keying the incorrect banking information”. After requesting proof of payment we have been able to prove to Airbnb there was no error on our part. Airbnb claims they deposited our funds into a non existent financial institution. In our view this is criminal and our fight continues until we get our money. Our advice to owners and rentes, is to STAY AWAY and NOT use Airbnb.
I didn’t receive my money