The day we were leaving we received an email from one of the people who ran the Airbnb wanting to know when we planned to arrive. Check-in time was 3:00 PM; I estimated between 4:00 and 5:00 and sent her that information.
We arrived in town and decided to do a couple of things before check in. We arrived at 5:15 PM and the room was not ready. None of the rooms were ready. Somebody was cleaning and she said that she would call us when the room was ready. The off-street parking was not available and that was one of the primary reasons I chose this property.
We went off to a restaurant and waited to hear. After hearing nothing, we started texting the owner who said he was “sorry for the confusion”. What is the confusion? I said we would appear and we did. The room was not ready. That’s simple; not confusing.
We are elderly and we look for things such as off-street parking and we care about the check-in times. We obey house rules. I’d like to leave a negative review, but fear that the host will ruin our reputation by reviewing us negatively.