I booked a condo months in advance for my family near the French Quarter in New Orleans on New Year’s Eve, as we were returning from a cruise that day. The listing had a normal price (not New Year’s Eve French Quarter pricing).
Three days before, host cancelled due to one of those rare plumbing problems that can’t be fixed within three days. I spent the last day of my cruise on the computer, trying to figure out an alternate plan with everything nearby booked up. With no luck and $500 a person to change flight dates, I rented a one-way car and set out to drive home. I’ll spend New Year’s 2018 with my kids in a motel on I-55.
The best part is, with my reservation canceled, there is literally no way to leave a review for either the host or his listing and no way to complain to Airbnb other than generic website feedback. Maybe the plumbing problem is real (who knows?) but why should a situation like that not be allowed to be noted in the reviews? I can tell you my first Airbnb experience will also be my last, and I wish the host and his plumbing anything but a prosperous New Year. Cheers to all from the Motel 6!