Our second Airbnb booking in August 2018 was in Norwich, UK. The account is in my wife’s name but she could not get a visa so I went on my own; I did tell the host this. On arrival, the host was friendly and no problems were brought up during our two-night stay. Her husband refused to talk to me or even a simple ‘hello’ from me resulted in threatening glares from him.
The bedroom, more like a cupboard, was only accessible via the lounge and it had to be through what I can only call a hostile ice-cold atmosphere; the wife never seemed to be around after I arrived. On leaving, I asked the wife if I had upset her husband. She assured me I had not; he was just sometimes like that and that there was no problem. I had a problem; the last night I blocked the door with my bags as for all I knew he might have had a history of violence or mental illness – he did give that impression.
After I left, a partially negative review. She then replied with concerns which she had the chance to bring up when I was there, but did not. She moaned she did not know who I was (I did not know who they were either) that they did not know why I had gone to Norwich (not their business), and that I should not have gone on my own. They could have copied my passport, but never asked, and never raised any problems while I was there, apart from the threatening rudeness of the husband.
We will not be doing a shared Airbnb again. Of course these hosts somehow manged to get a five-star super host rating. It would have been better sleeping in the park.