Airbnb let a guest stay in my home on December 21st. Come the 22nd after they checked out I didn’t get the payment deposited into my PayPal account. After trying in numerous different ways to talk to someone, I was told that the guest paid the majority of the fee, but when the guest altered the stay for more people they didn’t pay the extra $30.
Airbnb allowed them to stay in my home but refused to pay me my money. It’s been 14 days and I keep getting told someone is working on it and they will get a hold of me but no one has. When I ask to speak to someone above them they say they don’t have that information for me.