I researched and secured what I thought was an entire home/apartment on a recent business trip to Madison, Wisconsin. Because of a large conference and a major healthcare software vendor in town, every decent hotel in town was booked solid. So I chose what I thought was a private place to stay with the understanding that it was a separate entrance so I could relax and recharge after a long day’s work.
The host’s ad said nothing about having to walk through her front door in order to gain entrance to her basement. She hovered over me and wanted to become my best friend – even in advance of me coming. She called way too much. She sent messages via the Airbnb app way too often. I should have known she was a loon. I thought she was going to sneak downstairs in the middle of the night and stand at my bedside waiting for me to wake up so she could talk to me.
Lonely, crazy people should not be allowed on Airbnb. When I called Airbnb customer service they did nothing to help me or credit me back for this nightmare experience. This host was certifiable and lies about the description of her ad so she can become your best friend. I will never use Airbnb again.