I hosted two guests who acted so happy and sweet and then complained to Airbnb (made-up story with no possible evidence). Airbnb not only pulled all the rent back from me, but blocked my calendar. What?! I spent hours on the phone asking what evidence they have, how can I provide my own evidence, etc. They said they were sorry but the guest is saying they may never use Airbnb again. I said what about me, I will pull all 16 of my listings if you do this. Now they are trying to pull $2k out of my money saying I owe them. Completely Ridiculous! It is like hiring a contractor to purchase all the tools and supplies work. Then the owner makes a complaint and so EVERY penny is taken away from the contractor. No request was made. I was completely shocked there was even a problem!