Guests Book Airbnb for their Dirty Laundry, Full Refund

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A woman and her spouse booked my room for a night. They came over and everything was cordial. I greeted them, gave them the tour and left them to it. The woman had asked if she could use the washer and dryer. I said yes, so they brought in loads of clothes. That was still okay with me. I left to go have dinner at a neighbor’s house. I received a text from the woman saying there was an emergency. I got up and walked back to my house, where they proceeded to spout lies. Then is when I knew they were only there to wash their dirty clothes. I asked them if they wanted to leave because the issue was they thought I didn’t wash their sheets; they said they sound a strand of hair on the sheets. Before they even arrived I washed the sheets and made the bed. They proceeded to say everything was fine, they would stay and leave at 6:00 AM. I agreed. 6:00 AM arrived, and they got their things together and leave. Now once they left they somehow cancelled the reservation and I didn’t get paid. They stayed the night and left my room a mess. I don’t know if I will continue to be a host after this experience.

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