I live over seas and rent out my property in the states. I needed to rent it out quick before I left the country this time around and someone responded to my ad that I had placed for a sublet. Long story short, I said let’s do it through airBNB since you are a foreign national and won’t be able to do a back ground check here with my Landlord. She wasn’t able to pay the amount airBNB wanted to charge with all fees and such so I thought it would be ok to have her pay me monthly instead of through airBNB. This guest ended up getting me nearly evicted from my apartment. She literally called 5 times a day to complain about little things, and then I get emails from the maintenance man that the guest slammed the door and yelled at him. Come to find out it’s someone else babysitting her child who speaks no English. I get an email after the guest had been there a month about how she needed to leave….the cops had been called out to my specific apartment 5 times and there were over 20 noise complaints and safety violations from her on my apartment. When I called airBNB to have her kicked out they got her out and then terminated my account because they said I violated the terms of service. What a great way to help someone out with the guest from hell. I make one mistake trying to help out a supposed nice woman and her child and you permanently ban me from the site. AirBNB is an awful company and the customer relations team is even worse. They won’t talk to you but send you emails at their convenience and won’t reply to your questions in those emails.