Cured Photos, Airbnb Says Everything is Within Policy

We had to escape from an Airbnb apartment. It was not as described, with photos only showing the best parts of it.

Most importantly, it was unsafe. The neighboring building was a dump and abandoned apparently; the picture of the entrance did not show this. I have proof of how it looks in reality and can send it. It is unsafe.

We couldn’t get into the apartment because the path to it was completely covered with ice. There were literally no steps; it had not been cleaned for weeks. We have taken pictures of this. I fell and almost ended up on the road with cars. The icy path opened directly to the busy road and there were no pathways.

The bed was yellowed and very old. We could not even think of sleeping on it. The toilet was clean but smelled of urine — filthy and not hygienic. The other small bedroom had the window shut from the outside. This Airbnb was nothing like the sunshine in the pictures.

Posted in Airbnb Guest Stories and tagged , , , , , .

2 Comments

  1. Sorry to hear. We had an issue with a property not being as advertised. AirBnb was clear that truth in advertising was not something they care about. These issues are okay with AirBnb. As they think about an IPO, I keep wondering how many people have been duped like both of us and if the FTC would step in. After all, truth in advertising is law! Maybe that would make AirBnb step up.

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