I hosted an Airbnb guest that booked my beach condo for over two months. On the first day, the guest said that the center support of one of the beds had broken off; I then had a handyman come by and fix it. The bed also has three wood support beams going across it at the bottom. Those were all intact and the bed could still be slept in. It was fine and didn’t need the center leg. The guest tried to say they couldn’t sleep in the bed.
Then they threw dirt around my condo, took pictures of it, and told Airbnb that my condo was not clean. I had previous reviews that said my condo was very clean and was cleaned spotlessly before they arrived. The guest then got Airbnb to give them a 50-percent discount for the 20 days they were in my condo and also let them cancel their reservations without my consent.
This guest got a beach condo for $45 per night on the California Coast of San Clemente in which Motel 6 charges at least $150-200 a night. The people were con artists. After they left, my sink and the bathtub were filthy. They ruined my expensive toaster with grease. Airbnb took their side and wouldn’t even listen to a word I had to say. I got paid for 30 days and will not reimburse Airbnb for the money they refunded.
I put a stop payment on my bank account so they cannot take money out of it. I am going to close my account now. I am done with this sham of a company; they should be shut down.
If Airbnb issues a refund to a guest after the host has been paid, they take the money from the host’s future payouts. I have never heard of them pulling it back from a host’s bank account, but that doesn’t mean they won’t or can’t.
And of course, as Concerned Citizen said. I bet you didn’t leave a review so these scammers will do it again to some other host. Good job!
Please post this in the Airbnb community host forum…and DO leave an honest, factual review of the guests so the rest of us can be warned.
Let me guess…. you didn’t leave a review either, right?