Chilean ID isn’t Enough to use Airbnb in Chile?

I have used Airbnb many times before, but now I am surprised to see that they have asked for ID verification. After supplying images of both my government ID and Chilean driver’s license, the site said that these types of documents are not valid in their system… after they specifically asked for them. I am residing in Chile and looking for an Airbnb rental in Chile. Why wouldn’t they accept a Chilean ID? This brings me into a neverending loop where I cannot book anything, making Airbnb in Chile unfeasible. I might as well permanently stop using Airbnb, since I can’t reserve anything. Add to that, there’s no real way of contacting anybody to get this fixed. What a slap to the face for customers.

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