Airbnb refused to refund money after false listing

Airbnb has consistently refused to refund any of the full paymen made (several hundred dollars) despite the host being aggressive and unwelcoming; the room not being private as per the misleading advertisement; and the apartment being dilapidated and unsafe. Airbnb has not allowed even a partial refund despite guests feeling they are put in danger or risk of abuse. Airbnb may be found in breach of its duty of care.

Posted in Airbnb Guest Stories and tagged , .

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