Airbnb Nightmare: Dead Bugs and Crazy Host

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All seemed fine until we arrived at our destination in Ocean City, NJ . The pictures showed this wonderful view of the ocean. They showed a pristine sitting area and kitchenette. Well, our first clues that this image might be different were the filthy walkways to the unit. The second clue: a dirty door. Then we opened the door and were stunned to find a carpet with so much filth it could not have been vacuumed. I went to the bedroom to turn on the light and the light fixture fell apart; the cord had been cut. Next, the cups in the cupboard had a brown goo on them. The stove had food crusted over and nothing short of filth. I contacted the host who responded “Well, I will get back to you.”

The next day I left for my morning walk, and grabbed the keys provided by the host from a lockbox. The key did not work, and she accused me of switching keys. When the host showed up at the door, I showed her the dead insects in the fridge and the filth on the carpets and table. She told me this is normal. Then told us to vacate the premises. We did, since she looked very unstable. We called Airbnb and they recommended for our safety we leave. This was at 1:00 in the afternoon. By 8:00 PM that night she posted a review that claims I damaged the wall and screamed at her. Then she said Airbnb recommended she ask us to leave. I did get a two-night refund but still had to pay a cleaning fee. Then Airbnb told me to contact the host about getting an additional refund for the cleaning.

Beware of using Airbnb; they obviously do not screen the hosts. I am attaching a few photos of what was in the fridge and on the stove. Yes, there were dead insects in the fridge.

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