1. Airbnb is worst company for costumes service when is come to help when things get damaged in apartment ! My floor has been damaged but trust and safety lady hanah from trust and safety department refused to help because I didn’t get back to her in 72 hours even I said that I have contacted them 3 times for update and then when I was without Internet connection I missed my 72 hour open window ! Is any one else had similar experience ?

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