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Tag Archives: disabled

Account disabled for no reason

Posted on July 9, 2015

Registered on Airbnb last summer and put up a listing. Not many hits on the listing, but I ended up renting out through other means. Then I had an upcoming trip, and I used airbnb to find a place to stay. Had a decent trip, after the trip left a review. Today, I wanted to find another place to stay in another city, go on to airbnb.com and what do I get? “To help protect your information, we’ve temporarily disabled your account. Please email us at account.inquiry@airbnb.com to continue.” “Ok,” I thought, probably some sort of glitch. Wrote them a quick email and 30 minutes later I got this: “Thanks for reaching out. We regret to inform you that we’ll be unable to support your account moving forward and have exercised our discretion under our Terms of Service to disable your account(s). This decision is irreversible and will affect any duplicated or future accounts. Please understand that we are not obligated to provide an explanation for the action taken against your account. Furthermore, we are not liable to you in any way with respect to disabling or canceling your account. Airbnb reserves the right to make the final determination with respect to such matters, and this decision will not be reversed. We’ll contact you if anything changes in the future, but until then, we won’t be able to assist you any further with your account issues. Please see our Help Center for further information: https://www.airbnb.com/help/article/432. Thanks, Eleanor W. www.airbnb.com/help” I don’t know if its me or not, but that seems very heartless and conceited to me. Sounds like a big “f off” to me. Oh well. Sounds like I am never using their services again. Or recommending them. And trying to make sure other people don’t use them. Your loss Airbnb. Your loss.

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