This I received during my stay at a host’s place. booking was cancelled during stay. Host received the same message … we have no slightest clue why …
We regret to inform you that, following a full review of your account, we have determined that we are unable to support your account on Airbnb. We have decided that it is in the best interests of Airbnb, and for the users on our site, to remove your profile from the Airbnb community.
Additionally, we hope you understand that this decision is exercised at our sole discretion and that we are not obligated to provide an explanation as to the action taken against your account. Furthermore, we kindly note that we are not liable to a user in any way with respect to deactivating or cancelling his or her account.
Additionally, please understand that this removal will also entail the immediate termination of your pending or accepted bookings and that, as part of this process, we will communicate to your host that the confirmed booking 9JMEKK has been cancelled and the credit card used in this transaction will be fully refunded.
As per our Terms of Service, Airbnb reserves the right to make the final determination with respect to such matters, and this decision will not be reversed. We apologize for any inconvenience this may have caused and must inform you that, moving forward, we will no longer be able to assist you further with your account issue. We wish you all the best in your future endeavors. Please see our FAQs for further information: https://www.airbnb.com/support/question/432