I was a host with Airbnb and for whatever reason they disabled my account with no explanation. I tried contacting them over 100 times, and all I got was a runaround and no explanation as to why they took the actions they did. Airbnb is making billions of dollars right now so I guess they feel like they can treat all their guests and hosts like pieces of trash off the street. I want to do everything in my power to try to shut them down, or alter their income in any way I can. They have the worst customer service I have ever experienced in my life, I don’t understand how a company making billions of dollars can’t spend a few extra dollars on their customer service to accommodate their guests and hosts. I only found this site out of the frustration I was going through after going through Airbnb customer service hell. I knew there had to be a platform like this, as I thought I could not be the only one going through this experience. It is only a matter of time before a real competitor steps up to the plate, busts Airbnb’s bubble, and they float back down to earth and realize what they are doing is not right.
All of you that have been through the Airbnb nightmare: we have to unite and somehow stick it to them. After all, they do say there is power in numbers. I love hosting and I will not let Airbnb dictate what I can and cannot do, with no good reason or explanation as to why they terminated me. The best thing we can do as frustrated and pissed off guests and hosts is to bring the business to their competitors; I see that being the only way to stick it to them, and hit them where it hurts in their pocket books. Please, everyone that reads this post should check out Homestay, FlipKey, Tripadvisor or Homestayin. Out of all these sites I find Homestay to be the best alternative to Airbnb; they are still upcoming and not that well known, but the more exposure they get and as the word gets out they will be just as big as Airbnb, minus the horrible customer service and lack of appreciation for their hosts and guests. Please everyone who has gone through the nightmare with this overpaid unappreciative company: please do your part and spread the word about their competitors.