My first and last Airbnb experience. I reserved an apartment for 30 days. Heard nothing from the host. I contacted him and he told me to pick up the keys at the desk when I arrived.
I showed up, the hotel management said there were no keys for me. They called the host who had forgotten to make the reservation and they told me to try again some other time. I dragged my suitcase through the streets of Bogota, Colombia at night looking for another place to stay. I contacted Airbnb and they refused to honor their refund policy.
Sure some people have had good experiences and maybe I just had bad luck. But ask yourself: do you really want your travel plans hooked up to a wheel-of-chance? Do you want to arrive and find you have no place to say and you’re out all the money you spent? Do yourself a favor: pay the extra 25-30% to stay in a real hotel where they do guest lodging as a profession. Don’t chance it on some random idiot. They guy had all five-star reviews so you can’t count on that either.