I am a Superhost in Dorset UK. My account has been locked for security reasons by Airbnb but I have not received correspondence as to the reason. I can not access my account to communicate with guests. My listing showing the room and details has been removed from the Airbnb website. I got an automated email from Airbnb saying I should reset my password. I followed the instructions and got a code to enter with the new password, but this was not accepted as Airbnb rejected my mobile number and email as not recognised. This conflicts with their security message because they have sent five emails to me directing me to online help, which I cannot access because my account is locked. Please help me and other hosts and guests affected and clear this technical glitch.